Claims Assistant (Dallas) - Texas Mutual : Job Details

Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.

At Texas Mutual, we're on a mission to build a stronger, safer Texas. As the largest workers' compensation provider in Texas, we help injured workers return to a productive life, give businesses the tools to thrive, invest in our communities, and empower our employees to do their best work. As a Claims Assistant, you will play an important role by performing claims-related clerical functions and providing responsive service to our customers and report to the Supervisor Claims.

In This Role:

• Complete and file claim documentation, including importing, assigning and customizing documents to the appropriate claim files.
• Complete letters and forms, including required medical examination requests, peer review requests, designated doctor requests, mileage reimbursements requests, and DWC record requests.
• Prepare medical records and attorney packets.
• Respond to customers promptly and accurately.

Required Qualifications:

• High school diploma or equivalent education, training or experience.
• Zero to two years clerical experience (preferably in the insurance industry) or equivalent combination of education, training and experience.

Preferred Qualifications:

• Texas workers' compensation or all lines adjuster license preferred.

The base pay range is based on the market evaluation of the job and may include pay for multiple levels. Individual base pay within the range is determined by a variety of factors, including experience, performance, education, and demonstration of skills and competencies required for each role. Your recruiter can discuss the full value of our total compensation package with you, including our generous bonus plans and flex-hybrid work model.

Base Pay Range: $22.42 - $27.70 Per Hour

Texas Mutual's flex-hybrid schedule allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.

• Annual performance bonus and merit-based pay increase
• Lifestyle Savings Account ($1,000 per year)
• Automatic 4% employer contribution to retirement plan
• 401k plan with 100% employer match up to 6%
• Student loan repayment matching in 401k plan
• Three weeks' time off for vacation
• Nine paid holidays and two personal days each year
• Day one health, Rx, vision and dental insurance
• Life and disability insurance
• Flexible spending account
• Pet insurance and pet Rx discounts
• Free on-site gym, fitness classes, and health and wellness resources
• Free identity theft protection
• Free student loan repayment and refinancing consultation
• Professional development and tuition reimbursement
• Employee referral bonus
• Free onsite snacks