Claims Appraiser - Auto Estimatics - State Farm : Job Details

As an Auto Estimator, you will collect vehicle information from repair shops or customers and complete initial and supplemental estimates via photos or in person. You may be the first point of contact to meet with our insureds, explain coverage, estimate vehicle damage, and help them through the claims process while providing Remarkable service. This includes: Utilizing automated estimating systems to prepare repair estimates Providing technical support to claim handlers on vehicle repair issues Applying knowledge of market value and other factors affecting reparability issues Evaluating bid content and photo documentation, vehicle damage, and causation issues Answering inbound calls and making outbound calls to customers Providing exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolution...Claims, Technical Support, Healthcare, Vehicle, Customer Service, Insurance, Farm