Claims Advocate - Property & Casualty - Marsh LLC : Job Details

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Claims Advocate – Property & Casualty​ at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

Applicants must be within driving distance to a MMA SE Office to be considered for this role and have the ability to commute to the office three days per week.

A day in the life.

As an Claims Advocate – Property & Casualty, you will:

• Monitor and update claim acknowledgments in Agency Management System and Document Imaging System.
• Follow up on status of claims as needed by assisting Sr. Claims Analyst, Claims Consultant and/or Sr. Claims Consultants.
• Ability to negotiate with adjusters on behalf of clients to have positive outcomes related to claims.
• Process claim closing notices in Agency Management System and Document Imaging System.
• Create loss analysis documents such as Claims Summaries, Loss Stratification reports, and Mod Worksheet review as requested
• Create claim kits as requested
• Order loss runs as requested
• Maintain claim reporting and loss run request contact lists for each carrier.
• Assist Corporate Claim Consultants and/or Sr. Claims Consultants when preparing for claim review meetings
• Perform other specific claims related duties as assigned

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• Bachelors Degree in any field or applicable 2+ years in the insurance industry
• Excellent organization skills
• Good communication and customer service skills
• Able to research and analyze problems independently
• Multi-tasked and detail oriented
• Able to self-check for accuracy
• Proficient in Microsoft Word and Excel
• Ability to use Publisher program
• Must learn Agency Management System and Document Imaging System
• Prior insurance experience preferred
• A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
• Property and Casualty License or willingness to obtain within 90 days required

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are

EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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