Claims Administration Clerk Hybrid - Full Time (Lisle, IL) - CCMSI : Job Details

CCMSI is seeking the best and brightest talent to join the Illinois Public Risk Fund who is the largest Public Entity Workers' Compensation pool in the State of Illinois. Illinois Public Risk Fund has a dedicated CCMSI claims team with a staff of 21 and their own dedicated office space. This team works in office twice a month.

At CCMSI, we don't just adjust claimswe support people. As a leading Third Party Administrator and a certified Great Place to Work, we offer manageable caseloads, employee ownership, and a collaborative, client-focused environment. We're proud to be employee-owned and committed to developing your career through continuous learning and internal opportunities.

As a Claim Clerk, you'll support our claims team by performing essential clerical tasks that help keep our operations running smoothly. You'll set up new claims, manage incoming documents, follow up on billing, and provide general office support. After initial in-office training, this position transitions to a hybrid schedule, requiring on-site work twice a month (2nd and 4th Thursdays). Accuracy and timeliness are keyand there's plenty of opportunity for growth if you're ready to learn.

Responsibilities:

• Set up new claim files and complete required data entry
• File incoming claim-related documents, mail, and bills
• Follow up on outstanding medical bills and billing inquiries
• Provide phone support and return provider calls as directed
• Summarize correspondence and documentation into claim notes
• Retrieve and re-file physical files as needed
• Assist with special projects or team needs as assigned
• Maintain confidentiality and accuracy in all work

Qualifications:

• High school diploma or equivalent required
• Strong attention to detail and organizational skills
• Prior clerical or claim support experience preferred
• Familiarity with medical terminology is a plus
• Excellent written and verbal communication skills
• Comfortable working in a fast-paced, team-oriented environment
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Reliable, predictable attendance is essential

Performance Metrics:

• Accuracy and timeliness of claim set-up and data entry
• Responsiveness to team requests and billing follow-ups

What We Offer:

• Generous PTO: 4 weeks in your first year + 10 paid holidays
• Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, 401(k), and ESOP
• Professional Development: Robust training, advancement paths, and employee ownership
• Work Environment: Supportive, inclusive culture with hybrid flexibility

Compensation & Compliance

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity.

CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits.

CCMSI does not provide visa sponsorship for this position.

CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.

At CCMSI, we believe in doing what's rightfor our clients, our coworkers, and ourselves. We look for team members who:

• Act with integrity
• Deliver service with passion and accountability
• Embrace collaboration and change
• Seek better ways to serve
• Build up others through respect, trust, and communication
• Lead by exampleno matter their title

We don't just work togetherwe grow together. If that sounds like your kind of workplace, we'd love to meet you.