City General Manager – Sales & Operations - Burnham Nationwide : Job Details

Drive Growth & Lead InnovationGeneral Manager – Vending Route Operations (Chicago)Modern Amenities | Powering Seamless Vending Experiences

At Modern Amenities, we're not just modernizing vending—we're building the future of it.We combine smart technology, premium products, and a service-first mindset to empower entrepreneurs and elevate everyday convenience. Our mission? Make high-quality, health-conscious vending experiences available in every community.

Now, we're looking for a dynamic General Manager to lead the charge in Chicago—a market primed for growth. This is a high-impact role focused on strategic sales expansion (75%) and operational excellence (25%). If you're a self-starter with a builder's mindset, this is your chance to shape the local future of automated retail.

Be the Growth EngineLead the expansion of our vending network across Chicago by identifying and securing high-value locations.

Lead with Purpose & AutonomyOwn local operations from business development to logistics—your results speak for themselves.

Wear Multiple Hats, Drive Big ResultsOversee every part of the business: client relationships, inventory, warehouse, fulfillment, and team coordination.

Thrive in a Fast-Paced, Startup EnvironmentBe part of a nimble, ambitious team that values initiative, speed, and innovation.

Earn What You're WorthEnjoy a competitive base salary plus performance-based bonuses and clear advancement opportunities.

Business Development & Strategic Growth

• Identify, pitch, and close new vending location partnerships.

• Respond to inbound interest while driving outbound lead generation.

• Build and manage a robust pipeline of growth opportunities.

Client Relationship Management

• Deliver exceptional service and support to partners.

• Identify upsell opportunities and increase client retention.

Performance & Data Analysis

• Track route sales, inventory movement, and operational KPIs.

• Use reporting and insights to guide decisions and optimize performance.

Inventory & Fulfillment Oversight

• Forecast and place orders based on machine data and route trends.

• Coordinate warehouse team to ensure timely and accurate replenishment.

Warehouse & Route Optimization

• Maintain a clean, efficient, and organized warehouse environment.

• Continuously refine fulfillment, servicing, and routing systems.

Customer Experience & Support

• Resolve machine, payment, or refrigeration issues quickly and professionally.

• Handle escalations with urgency and a service-first attitude.

Financial & Operational Oversight

• Manage local expenses, cash flow, and reporting.

• Ensure accurate revenue sharing and documentation.

• Experienced Operator: 1–3 years in operations, logistics, or general management. Background in vending, franchise, or retail is a strong plus.

• Detail-Oriented & Dependable: You believe the small things drive big results.

• Organized & Proactive: You juggle tasks and people with ease.

• Strong Communicator: Confident, clear, and professional in every interaction.

• Tech- & Financially-Savvy: Familiar with inventory systems and basic financial management.

• Resourceful Problem-Solver: You take initiative and find smart solutions fast.

• Mobile in Chicago: You have a valid driver's license and are comfortable traveling locally.

• Competitive Base Salary – Commensurate with experience and proven performance

• Performance Bonuses – Earn more when you grow more

• Career Advancement – Real opportunities to grow with a fast-scaling company

This is a hybrid field-based and warehouse-based role, operating out of our Chicago facility. You'll regularly travel throughout the city to manage routes, visit locations, and build local relationships.

If you're a hands-on, results-driven leader who thrives in dynamic environments—and you're excited to drive real, local impact—we want to hear from you.

Qualified candidates will complete a short sales and leadership assessment, followed by interviews with our senior team. We value your time and keep our process efficient, transparent, and engaging.

Modern Amenities is an Equal Opportunity EmployerWe're proud to foster a diverse, inclusive workplace where every background is welcomed, every voice is heard, and every team member is set up to thrive.