Citrix Architect - US Tech Solutions : Job Details

Duration: 12 months contract (with possible extension)COMPANY /DEPARTMENT CULTURE (why do you enjoy working for the company – selling points for potential candidates):Challenging, fast-paced, team environment working on Secure Virtual Desktop Infrastructure solution for Computing and Information Technology and Clemson UniversityWHY IS THIS POSITION OPEN (new role, increased work load, new dept, resignation, promotion)? If backfill Position – What separated the candidate you initially selected from all the other resumes presented?This position is open due to resource constraints; the team has not been able to develop a fully supported service operating under change management guidelines, providing a consistent solution that meets our security goals and usability requirements with minimal service disruptions.SCOPE OF THE PROJECT: The types of project the subject expert will focus on expertise for design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators.DAILY DUTIES / RESPONSIBILITIES: Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment. This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system. Review user requirements and provide direction in the identification of problem and potential resolution. Provide analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems. Define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems.Responsibilities : Providing level-2 and level-3 technical support for Citrix / XenApps server environmentMonitoring of VDI platform with various client tools Netscaler, ControlUP)Support will include:VDI End-User SessionsVDI StackLevel-2 management and technical supportEnsuring virtual sessions are working as intendedHandling IT- VDI related requests or inquiries received by client helpdeskEnsuring all Citrix platform server systems under management have updated software patchesXenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applicationsEnsure high levels of client satisfaction for the products/solutions which are supportedAddresses all technical questions around VDI and CitrixParticipate in client meetings to update team membersAbility to be the technical Subject Matter Expert within the EnvironmentDeploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy.Qualifications Skills, Experience & Qualifications : Advanced system testing tool knowledge & experienceStrong technical experience with the following technologies: Citrix Xen DesktopCitrix Xen ServerMicrosoft Windows infrastructure.Ability to work well within a team environmentExperience with Workflow analysisTechnical collaboration for client problem solvingAbility to apply best practices to ensure maximum amount of productionAbility to provide one-on-one training to teammatesREQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): Effective communication skills (written and oral).Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App LayeringTeam member training.Citrix Administration CertificationAdaptable, flexible, and self-motivated with strong technical and problem solving skills.PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): Ability to effectively communicate with large or small groups of people through written or spoken communicationAbility to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues Ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems.Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict within complex VDI environment.Develop update processes and work with team members to maintain currency in the VDI environment;Technical expertise a must.REQUIRED EDUCATION: A bachelors of computer science degree or a related field, plus five years or more professional experience supporting a large scale enterprise Windows enviroment and experience in Citrix VDI.About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#J-18808-Ljbffr