Job Location : South Bend,IN, USA
Job Type Full-time Description Job Summary: We are seeking a skilled and motivated Cisco Network Technician to join our IT team. This role involves supporting the installation, configuration, and maintenance of Cisco network infrastructure, including switching, routing, voice, wireless, and security components. Ideal candidates will have a foundational understanding of Cisco technologies and hands-on experience, with a willingness to grow into more advanced responsibilities. Key Responsibilities:Network Support & Implementation: - Assist in the deployment and maintenance of Cisco routers, switches, wireless controllers, and voice gateways. - Contribute to infrastructure upgrades and network design initiatives under senior supervision. Switching & Routing: - Configure VLANs and assist with Layer 2/3 networking. - Support the troubleshooting of routing protocols such as EIGRP as needed. Voice & Wireless: - Provide basic support for Cisco VoIP systems and wireless networks. - Work with senior technicians to maintain reliable voice and wireless connectivity. Security & Monitoring: - Follow best practices for firewall and VPN configurations. - Monitor alerts and escalate potential threats or anomalies. Troubleshooting & Technical Support: - Diagnose common network issues and assist in resolving incidents quickly. - Provide user support and collaborate with internal IT and external vendors. Documentation & Reporting: - Maintain accurate network documentation. - Assist in preparing network status reports and change logs. Requirements Required Skills & Qualifications: - Foundational knowledge of Cisco networking technologies (switching, routing, voice, wireless). - Hands-on experience (1+ years) in a Cisco or mixed-vendor network environment preferred. - Familiarity with Cisco IOS and basic networking tools. - Strong problem-solving and diagnostic skills. - Good communication skills and ability to work in a team setting. Certifications: - CCNA (or equivalent experience) preferred. CCT or active pursuit of CCNA is acceptable. Working Conditions: - Occasional on-call responsibilities. - Limited travel may be required.