CIRCULATION ASSISTANT - RPT - St Louis Public Library : Job Details

Do you like helping people? Do you like interacting with a variety of people and sharing information? Keep reading! Do you want to work with a team of great people in service to a diverse community? The St. Louis Public Library's Central Library is seeking a circulation assistant. The Library values the talents and perspectives that a diverse workforce brings and how this positively impacts our services and customer base. We seek people who understand these values to join our team. Our ideal candidate is someone who will connect the community to our resources to further our primary mission as a customer-centered public library providing vital services to the people of St. Louis. We are a busy location in the St. Louis Public Library system serving several diverse neighborhoods. This position needs someone who is comfortable working with the public and is enthusiastic, patient, and committed to providing excellent customer service. In this role you will: • Assist customers with library cards and the check-out and return of materials. • Assist in preparation, delivery, and receipt of Library materials. • Provide reference assistance for customers via face-to-face and telephone interactions, including locating items in the catalog or on the shelf, as well as looking up information. • Provide assistance to customers with Library equipment. • Restock and shelve materials, including shelf-reading, as necessary. • Assist in developing and removing displays. You will need to be: • Friendly, patient, and able to multitask while assisting customers. • Organized, detail-oriented, and able to work with competing tasks and priorities. • Capable of effectively providing information and responding to questions from customers and staff. • Flexible, positive, and willing to work with staff and colleagues to successfully overcome challenges. You will need to have: • High school diploma or general education degree (GED) with previous customer service experience. • Strong communication and organization skills. • Comfort with using and learning new technology as the Library continues to evolve. You will get: • Competitive salary range starting at $15,448/year • Medical, dental and life insurance • Paid vacation, holidays, and sick days • Pension plan through the Employees Retirement System of the City of St. Louis • Partial tuition reimbursement for approved courses • Professional development Hours for this position are: 20 hours/week: Tuesdays, Wednesdays, Saturdays 11-3, Mondays, Thursdays 4-8. Some Sundays. Hours subject to change. About SLPL: St. Louis Public Library is a true urban library, representing the historic center of the St. Louis region: the City of St. Louis. With its roots in the mid-1800s, St. Louis Public Library has a long history of innovation and service, a large and historic collection including rare books and extensive special collections, and a diverse and dedicated staff. Our technology is a major resource throughout the City and beyond, and the Library makes an enormous investment in technology annually to keep them state of the art. We operate 15 locations in a relatively small city of 61 square miles. These range from magnificent Central Library - one of the world's great public libraries - to regional and neighborhood libraries that vary in size and design but are centerpieces in their communities. St. Louis was an early, passionate supporter of library services to children, and that remains a core value and mission. Outreach into our varied communities, marketing the Library's remarkable strengths, and working with civic and cultural partners to benefit St. Louisans are all closely held values and goals at the Library. About Central Library: Central Library, an architectural masterpiece designed by Cass Gilbert, opened to the public on January 6, 1912, after more than four years of construction. As Central Library neared 100 years of service, a remarkable group of St. Louisans worked together to restore and renew this great Library and prepare it for the digital world of the 21st century, all while preserving its historic beauty and continuing to make available its remarkable physical collections. About Downtown St. Louis: Central Library is located in downtown St. Louis, and is surrounded by other notable architecture and cultural destinations. Central is also within easy walking distance of many great restaurants, sporting (Cardinals and Blues - whose archives are housed at SLPL - and St. Louis City soccer) and entertainment venues. To apply: If you are interested in this opportunity, please visit slpl.org and click on the Employment link at the bottom of the page. Please submit both your cover letter and your resume with your application. Thank you!