Chief Operations Officer - Seychellesyp : Job Details

Role Summary

Reporting directly to the Managing Director (MD), and interacting with the Board of Directors, the COO will be responsible for leading and overseeing the company's operational functions in alignment with the overall mission. The ideal candidate will demonstrate deep knowledge of insurance operations, strong leadership capabilities, and the ability to work collaboratively across departments. The COO plays a key role in ensuring operational excellence and driving forward HSI's strategic vision.

Key Responsibilities

• Leadership & Management
  • Partner with the MD on daily operations and strategic objectives.
  • Collaborate with the CFO on sound fiscal management, leading on the development and implementation of operational aspects of the annual budget.
  • Lead and mentor the senior leadership team, building capacity in planning and execution.
  • Identify operational synergies across departments, improve performance and efficiency. . Implement best practice business procedures and systems to enhance productivity
• Operational & Technical Expertise
  • Extensive knowledge of general and life insurance operations.
  • Strong grasp of regulatory frameworks (e.g., solvency requirements, IFRS 17, data protection laws).
  • Practical experience across underwriting, claims, broking, and reinsurance.
  • Expertise in enterprise risk management, compliance, internal audits, and financial reporting.
  • Understanding of cybersecurity and data governance in insurance.
  • Customer-focused approach to operations, product development, and distribution strategies.
  • Monitor KPIs and drive continuous process improvement.
  • Prepare and manage the annual operations forecast and report on performance.
  • Cultivate relationships with key stakeholders, including regulators and reinsurance partners.
  • Represent HSI in external forums, including media, community events, and industry panels.

Salary will be commensurate with qualifications and experience.

Qualifications & Experience

• ACII (or equivalent professional insurance qualification) with 10+ years of relevant experience.
• A Master's Degree in Insurance will be considered an advantage.
• Regional or international experience in the insurance industry is desirable.

Key Competencies

• Strong organizational and people management skills; proven ability to build high performing teams.
• Decisive, analytical thinker with the ability to prioritize and communicate effectively.
• Ability to engage diverse stakeholders in a fast-paced and competitive environment.
• Excellent written and verbal communication skills