Chief Clerk - St. Lawrence University : Job Details

Under the supervision of the Executive Director of Financial Aid, duties include functions related to financial aid services, operations, and projects. This position requires an individual who can work well in a fast-paced office environment. One must be able to manage multiple tasks that require a high degree of accuracy while always maintaining a positive demeanor and helpful attitude while working with students, parents, outside agencies and colleagues. Primary Duties/ Responsibilities:- First point of contact with calls/written inquiries using informed judgement to determine direction and responses to financial aid processing questions.- Perform preliminary verification including review and reconciliation of rejected FAFSA elements and conflicting data issues which requires in depth knowledge and constant monitoring of changes related to the field.- Review verification forms and associated documents for accuracy and completeness and make recommendations (must maintain up-to-date kn...Clerk, Chief, Processing, Data Entry, Financial, Retail, Education