Chief Business Operations Officer - Upward On : Job Details

About the Opportunity

This is an opportunity for a Chief Business Operations Officer to join an established real estate brokerage firm in New York City. The ideal candidate has worked in a leadership position in either operations and business development, and has experience with both leasing and sales. The CBO will have a 360 view of the company's business and will lead development, leasing, technology, operations, facilities, finance and commercial divisions, and will co-lead company corporate strategy and marketing functions. As CBO, you will play a critical role in the growth and success of the organization.

Responsibilities

Business Development

• Identify new business opportunities and partnerships to expand the company's market presence.
• Foster strong relationships with clients, landlords, tenants, agents, employees, and additional industry stakeholders.

Leasing

• Oversee all aspects of the leasing department, ensuring efficient and profitable rental transactions.
• Implement strategies to maximize property occupancy and revenue. Ensure client satisfaction.
• Ensure fair and appropriate distribution to agents for project assignments.
• Develop Director of Leasing to ensure urgency, strong internal and external communication.
• Establish reporting systems among the team and provide concise management reports.
• Explore strategic opportunities for portfolio growth.

Technology

• Evaluate and implement technology solutions to streamline operations, improve internal efficiencies, provide accurate reporting.
• Apprise oneself of current real estate trends in technology platforms.
• Ensure data-driven solutions are the norm.

Operations and Facilities

• Manage day-to-day internal operations including office spaces, facilities, administrative staff (VA's, Office Managers, Leasing Coordinators).
• Maintain the highest standards and efficiencies in daily business practices—reception, phones, key distribution, supplies, attendance.

Finance

• Monitor financial performance and implement cost-effective measures (as well as cost cutting as needed).
• Develop, in collaboration with Director of Finance / CFO, the company's financial strategy, budgets, financial forecasting. Implement annual departmental budgeting, quarterly forecasting.

Commercial

• Oversee all aspects of the commercial leasing department, ensuring efficient and profitable leasing transactions.
• Implement strategies to maximize property occupancy and revenue.
• Ensure fair and appropriate distribution to agents for project assignments.
• Develop Director of Commercial Leasing to ensure urgency strong internal and external communication.
• Establish reporting systems among the team and provide concise management reporting.
• Help develop investment sales division.

Corporate Strategy

• (Co) develop and implement long-term corporate strategies to drive growth and profitability.
• Perform regular analysis of competition, customer needs / wants, market conditions, market trends.
• Identify opportunities for (advanced) strategic alliances.

Marketing

• (Co) lead marketing strategies for new business, pitches, leasing and commercial needs.
• (Co) develop and manage the Director of Marketing to ensure appropriate resources are in place.
• (Co) develop marketing strategies and tactics to elevate company's brand awareness among clients designed to assist in new business acquisitions.

Requirements

• Bachelor's degree in business, real estate, or a related field
• Proven experience in real estate management, business development, and corporate strategy
• Strong analytical skills
• Strong leadership and management skills
• Excellent communication skills
• Excellent negotiation acumen
• In-depth knowledge of the real estate industry and the NYC market
• Familiarity with real estate technology and tools

The Chief Business Officer will play a vital role in shaping the company's future and growth and will drive strategic initiatives and ensure company's continued success in the competitive NYC real estate market.

Competitive Salary + Bonus opportunities. Send resumes and salary reqs.