Change Management Lead - AXIS CAPITAL : Job Details

Change Management Lead

AXIS CAPITAL

Job Location : New York,NY, USA

Posted on : 2025-08-15T00:53:35Z

Job Description :

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking, and superior risk-adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined, and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

How does this role contribute to our collective success?

We are seeking a dynamic and experienced Strategic Change Management Lead to join our Transformation team, reporting to the Capacity Planning Lead. This new role will be pivotal in driving the successful implementation of strategic change initiatives, ensuring seamless adoption of new technology, operational improvements, and organizational change across AXIS. The ideal candidate will possess a deep understanding of change management principles, a strong background in technology and Agile-based delivery, and the ability to lead and inspire teams through complex transformations.

What will you do in this role?

  • Develop and execute comprehensive change management strategies for technology initiatives.
  • Lead cross-functional teams to ensure successful adoption and integration of new technologies.
  • Collaborate with business leaders and product owners to align change management efforts with stated objectives and key results (OKRs).
  • Enhance stakeholder engagement to ensure clarity and support for change impacts.
  • Develop project-specific and enterprise-level communications to prepare for and execute change activities, including training and transition to new technologies and processes.
  • Align change activities with sprint-based incremental delivery to encourage a continuous improvement and adaptive culture.
  • Identify and mitigate risks associated with technology changes.
  • Provide guidance and support to stakeholders throughout the change process.
  • Monitor and evaluate the effectiveness of change management activities and make necessary adjustments.
  • Foster a culture of continuous improvement and innovation within the organization.
  • Travel as required to various company locations.
  • You may also be required to take on additional duties, responsibilities, and activities appropriate to the nature of this role.

    About You:

    We encourage you to bring your own experience and expertise to the table. While there are some qualifications and experiences we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

    What you need to have:

    • Bachelor's degree in Information Technology, Business Administration, or a related field.
    • Minimum of 15 years of experience in change management, with a focus on technology.
    • Proven track record of successfully leading large-scale technology transformations.
    • Strong understanding of change management methodologies and best practices.
    • Experience establishing and managing change impacts within an incremental delivery structure.
    • Excellent leadership, communication, and interpersonal skills.
    • Ability to think strategically and execute tactically.
    • Experience in the insurance industry is highly desirable.
    • Preferred Certifications: Certified Change Management Professional (CCMP), Project Management Professional (PMP).

    Critical competencies:

    • Analytical and detail-oriented with a focus on delivering high-quality outcomes.
    • Strong facilitation skills and the ability to lead requirements gathering workshops.
    • Ability to work independently and as part of a collaborative team.
    • Excellent problem-solving and strategic thinking skills.

    Critical skills that align to our values:

    • Building Relationships: Build and maintain professional networks with internal and external customers.
    • Communicating with Impact: Clearly and confidently communicate information to a wide audience.
    • Driving Results: Demonstrate drive and initiative to deliver outstanding work and achieve positive outcomes that affect the bottom line.
    • Developing Self and Others: Exhibit a growth mindset, open to new ways of working to achieve ambitious goals. Remain intellectually curious, questioning the status quo, offering ideas, and respecting alternative perspectives. Seek to learn and share knowledge.
    • Making Disciplined Decisions: Use data and analytics to form plans and actions, exercising sound judgment. Make decisions efficiently, using sound logic and analysis, that are mutually beneficial for colleagues, clients, and peers.

    Role Factors:

    This role requires embracing a hybrid culture, with in-office presence 3 days per week. The work involves data entry, analysis, and communication via computers, requiring comfort with prolonged screen time. Occasional mobility within the office may be necessary for meetings or accessing filing systems.

    What we offer:

    We expect to offer a base salary range of $170,000 - $225,000 (NY/NJ). Your actual salary will depend on your experience and location. Additionally, we offer competitive incentive compensation, a comprehensive benefits package including medical plans, wellness programs, retirement plans, tuition reimbursement, paid vacation, and more. This position is classified as Exempt under FLSA in the United States.

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