Certified Diabetes Educator - Richmond University Medical Center : Job Details

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Day Shift - 7.5 Hours (United States of America)

• Conduct comprehensive assessments to identify members' medical, psychosocial, financial, caregiving, environmental, and benefit-related needs.
• Develop and implement individualized care plans that include clearly defined goals and appropriate interventions, including referrals to internal and external resources.
• Collaborate with primary care providers (PCPs), caregivers, community-based organizations, and multidisciplinary teams to support and empower members.
• Facilitate communication across stakeholders through telephonic and face-to-face case conferences as needed.
• Act as an advocate and liaison for members, coordinating services with healthcare providers and private, non-profit, and governmental agencies.
• Monitor and evaluate care plan effectiveness, adjusting strategies as needed to ensure quality, cost-effective outcomes.
• Assign members to the appropriate care team resources (e.g., registered dietitians, social workers, community health workers) based on assessed needs.
• Ensure compliance with federal/state regulations, NCQA standards, and internal protocols.
• Maintain accurate and timely documentation in the electronic medical record (EMR) system.
• Stay up-to-date on evidence-based guidelines and medical protocols to inform care management decisions.
• Actively participate in departmental committees, training, and quality improvement initiatives.
• Experience with diabetic devices (Libre, Dexcom, etc)
• Candidate works closely with the endocrinologist

-Current active Registered Nurse (RN) license required.

-CCM (Certified Case Manager) certification required.

-Certification in utilization or care management strongly preferred.

-CDCES (Certified Diabetes Care and Education Specialist) designation and relevant experience preferred.

-Experience in case management, care coordination, managed care, or utilization management.

-Strong organizational and prioritization skills with the ability to manage a caseload of complex cases effectively.

-Excellent communication skills verbal, written, and interpersonal.

-Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and EMR systems.

-Experience in clinical settings and with electronic medical records.

-Bilingual ability (verbal and written) is preferred.

-Strong critical thinking, problem-solving, and collaborative skills.

-Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

Monday - Friday 8:30a - 4:30p

Salary Range: $105,000-$125,000 (Commensurate with Experience)

Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!