Central Reservations Assistant - Utah State University : Job Details

Event Services is a growing department whose primary function is to assure the events hosted by Utah State University, Exceed Expectations . The primary purpose of this position is to support the Central Reservations Manager. Responsibilities Data Entry for USU's Event Management System (EMS and Coursedog)Add, review, and verify data for deficiencies, errors, or expired information. Assist with special projects that can require large amounts of data entry and software configuration. Generate reports and collect data on an ad hoc basis. Troubleshooting for EMS and Coursedog. Resolve support requests from students, faculty, and staff. Use strong oral communication skills of technical concepts to gather information from users. Understand software and applications for troubleshooting common issues. Central Reservations and Training Facilitator Support. Intake and updates for space or event reservations. Answer customer questions about reservation processes. Software configuration for iden...Reservations, Assistant, Reservation, Customer Service, Data Entry, Technology, Education