Center Director - Fountain Life : Job Details

Fountain Life is redefining what it means to be healthy. We are transforming healthcare from a reactive

to a proactive approach by delivering predictive, preventive, personalized, and data-driven care through

an integrated technology platform.

Fountain Life continually evaluates global scientific breakthroughs and applies them to enhance the

healthspan, lifespan, and performance of our members. This is all delivered in a high-touch, spa-like

environment that merges technology and care into one transformational experience.

Welcome to your best life, lived well. Welcome to Fountain Life.

Why Consider This Role?

This is a rare opportunity for high-performing professionals from the worlds of luxury hospitality,

boutique fitness, and wellness to make a bold career move into the booming space of longevity and

As a Center Director, you won't just manage a location—you'll lead a mission. You will oversee a premium

medical-wellness facility, inspire a multidisciplinary team, and serve a discerning global clientele seeking

to live longer, stronger, and better.

Whether you've led a five-star hotel team, scaled a high-end fitness brand, or run exclusive wellness

retreats, this role allows you to channel your talents into a purpose-driven, future-forward industry.

Surprise and delight every member

Exceed expectations through excellence and consistency

Support members' emotional journey so they feel safe, empowered, and educated

Respect members time with seamless, intuitive experiences

Make every touchpoint easy to understand and deeply personalized

Ensure all results are simple, data-driven, and actionable

Deliver a premium, global 21st-century experience

Ask for feedback—and act on it

Create memorable, life-enhancing experiences

What You'll Do

As Center Director, you will oversee the daily operations and strategic success of one of Fountain Life's

flagship centers. You'll act as the connective tissue between executive vision, clinical delivery, and team

performance. Your goal: to deliver transformative health outcomes and unforgettable service.

Core Responsibilities

Business & Membership Growth

Own and drive all P&L outcomes, meeting financial targets and budget goals

Generate new membership through community outreach, relationship building, and service

Manage the membership renewal process and coach Care Teams for high retention and

Recruit, onboard, train, and manage Center and Care Team staff

Lead a multidisciplinary team across clinical, service, and operational roles

Conduct annual reviews, deliver feedback, and foster professional development

Promote a mission-driven culture of performance, hospitality, and respect

Client Experience & Operations

Oversee client scheduling, logistics, and center flow to ensure operational excellence

Uphold rigorous standards for safety, compliance, and member satisfaction

Continuously refine the member journey to make it effortless, educational, and elite

Utilize client feedback and KPIs to optimize performance and experience

Lead initiatives to digitize, streamline, and scale center operations

Collaborate with the VP of Operations to track performance and surface improvement ideas

Inspire a mindset of continuous growth and service innovation within your team

What You Bring

We're looking for someone who combines operational excellence with emotional intelligence, sales

savvy with mission-driven leadership. You may not come from healthcare, but you thrive in high-touch,

high-performance environments and are eager to bring your experience to a company changing lives.

Ideal Qualifications

Proven success as a General Manager or Director in a high-end fitness, hospitality, wellness, or

lifestyle brand environment

Demonstrated track record of membership growth, client retention, and delivering premium

Experience managing multi-disciplinary teams (clinical, service, sales, operations) with a focus

on coaching, empowerment, and accountability

Background in luxury customer service or concierge-level care with a strong understanding of

anticipating needs and creating delight

Familiarity with sales pipelines, CRM tools, and processes to track, convert, and retain high-

value clientele

Operational expertise in managing budgets, P&L, scheduling, and resource allocation

Comfortable leading and participating in membership consultations, nurturing relationships

from inquiry to enrollment

Deep belief in value-driven selling—educating and inspiring clients toward long-term health and

performance goals

Strong presentation and storytelling skills to articulate Fountain Life's vision and build trust

Personal passion for longevity, wellness, and transformational health journeys

Capable of inspiring staff and members through authentic leadership and alignment with the

company's mission

Understands how to create environments that blend clinical excellence with hospitality warmth

Inspirational leader who creates a culture of excellence, empathy, and empowerment

Skilled at developing and retaining high-performing teams through mentorship, recognition, and

a shared sense of purpose

Confident in navigating both strategic vision and day-to-day operations

High emotional intelligence and the ability to manage complex interpersonal dynamics

Superb organizational, communication, and time-management skills

Adept at working with cross-functional teams in fast-paced, service-driven environments

Tech-savvy and open to learning AI-driven or data-powered health platforms

Experience launching or scaling premium service brands or locations (preferred)

Entrepreneurial spirit with a builder's mindset

Track record of leading change or managing teams during growth and transition

Education & Experience

Bachelor's degree in business, medical science, hospitality, or a related field

A graduate degree is a plus.

Previous clinical experience or exposure to medical imaging is a bonus, but not required.

Inclusion and Equal Opportunity

Fountain Life is committed to cultivating a workplace that celebrates diversity and fosters inclusivity. We

provide equal employment opportunities to all employees and applicants regardless of race, gender,

identity, age, disability, or background.

The pay range for this role is:

120,000 - 120,000 USD per year (Orlando Center)