CBD Tolling Program Manager - New York City Department of Transportation : Job Details

Under the oversight of the Director of New Mobility, the Program Manager will serve as the agency's lead on all matters related to the Metropolitan Transportation Authority's first-in-the-nation CBD Tolling Program, commonly known as congestion pricing. The Program Manager will oversee the implementation of eight interagency sustainability, air quality, public health, and public space initiatives, totaling nearly $100 million, funded by the CBD Tolling Program. They will coordinate with MTA and agency partners to study the program's effect on traffic, parking, and air quality in and around the CBD and in environmental justice communities citywide. They will represent the agency at meetings with external stakeholders related to the program and associated initiatives. They will coordinate between MTA's contractors and DOT teams related to the tolling infrastructure installed on DOT streets and bridges. They will prepare updates for DOT units and leadership and administration officials regarding the progress and effects of the program. In this role, the Program Manager will gain exposure to agency and City leadership on high-profile initiatives and collaborate with teams across city government and the MTA to leverage the opportunities presented by the CBD Tolling Program.

Bachelor's degree in Transportation Policy, Transportation Planning, Environmental Policy, Technology Policy, Public Administration, or a related field, with at least 3 years of relevant experience. A Master's degree can substitute for one year of experience, and a Ph.D. can substitute for up to two years.

The ideal candidate is highly organized, capable of tracking multiple initiatives, and thrives in a fast-paced environment. They should be effective communicators, skilled in stakeholder management, multitasking, and issue resolution. Additional qualities include:

• The ability to anticipate challenges and opportunities, evaluate responses, and act accordingly
• Leadership skills to guide a team, delegate tasks, and foster collaboration
• Excellent written and oral communication skills
• Strong analytical abilities
• Cross-cutting knowledge of transportation, environmental, and technology policy issues related to sustainable transportation, transit, and air quality

Public Service Loan Forgiveness: Eligible employees may qualify for federal and state loan repayment programs. More information is available at

Residency Requirement: NYC residency is generally required within 90 days of appointment. Some employees with certain titles and continuous city employment may reside in nearby counties. Confirm eligibility with the agency during the interview.

Equal Opportunity Employer: The City of New York is committed to a diverse workforce and an inclusive work environment, free from discrimination and harassment based on protected characteristics.