Catering/Special Events Manager - Legends Hospitality : Job Details

DescriptionCatering/Special Events Manager - One World ObservatoryLEGENDSFounded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Facebook, Twitter and Instagram @TheLegendsWay.ATTRACTIONSGlobal Attractions is a natural progression from Legends 360-degree platform for success. Our unrivaled guest experience and deeply researched sales and planning methodologies give us an edge. Legends currently operates 10+ attractions around the globe. We bring together some of the brightest experiential and attraction masterminds around the globe to ensure each brilliant idea is regionally relevant and destined to dazzle, delight and drive a steady stream of diverse visitors.+ Custom narratives to guide the journey, delivered to deeply engage distinct visitor groups+ Bold and dramatic design to push the envelope on the physical space and inspire awe and wonder+ Re-imagined dining experiences to delight local foodies+ Leading-edge technology and innovation to drive interactivity and create fully immersive experiencesLegends manages all operations across ticketing, special events, sponsorship food and beverage and retail for Attractions partners.ONE WORLD OBSERVATORYLegends designed, built and operates One World Observatory (“OWO”), an immersive one-hour guest experience at the top of the World Trade Center. OWO has set a new standard in the observatory experience by incorporating premium dining experiences, technologically advanced programming, and 360 views of Downtown New York and New Jersey. Some of the top experiences at OWO include the SkyPod, an elevator ride that ascends to the 102nd floor in 47 seconds, the See Forever Theater, an audio-visual experience to connect with the rhythms of the city, and Sky Portal/City Pulse, both experiences to learn and see more of New York City.THE ROLEResponsible for working closely with facility management to coordinate information, maximize revenue through sales, and market the venue potential to clients.ESSENTIAL FUNCTIONS+ Provide Catering Clientele with information that requires a comprehensive knowledge of menus, company policies, practices and operations.+ Ability to explain and answer questions about menu items, specials, company policies, procedures and operations in detail.+ Oversee set-up and breakdown for all special event functions including space layout and design, equipment load-in, staff assignments.+ Responsible for the inventory of equipment, small wares, disposables, and beverages.+ Assist with the planning, organizing and execution of all functions.+ Administer staff meetings prior to events to inform staff about event particulars and expectations.+ Oversee general cleaning tasks using standard products as assigned to adhere to health standards.+ Coordinating with clients, facilities, and culinary staff to ensure an excellent event experience.+ Complete other duties as assigned by the Premium Services Manager.QUALIFICATIONSTo perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.+ The ideal candidate will have a Bachelor's degree with a minimum of 5 years leadership experience preferably in premium services, catering and concessions environment for a sports and entertainment venue.+ Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.+ Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.+ Customer service oriented with the ability to interact with all levels of management+ Must be able to work in a team environment.+ Proficiency in Microsoft Word, Excel, and PowerPoint.+ Must be flexible to work extended hours due to business requirements including nights, weekends and holidays.COMPENSATIONCompetitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.WORKING CONDITIONSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.QualificationsSkillsPreferred+ Customer Service: Expert+ Leadership: Expert+ Microsoft Office(Excel, PPT, Word, Outlook): ExpertEducationPreferred+ Bachelors or better in OtherLicenses & CertificationsPreferred+ Certified Manager+ Food Handler's+ ServSafe-food handling