Catering Operations Manager - Compass Group : Job Details

Position Title: Catering Operations Manager

Pay: $72,000 - $82,000

Reports To:

Other Forms of Compensation:

Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to Work, This is R/A!

We are seeking an experienced and dynamic Catering Manager to lead a high-volume catering program on a vibrant corporate campus. This role oversees all aspects of catering operations, from daily coffee breaks and receptions to large-scale events serving up to 3,000 guests. The majority of events take place Monday through Friday, with only occasional weekend shifts, and the account is closed on all major holidays. As part of the team, you'll also enjoy access to on-campus cafés, coffee bars, and micro kitchens. The Catering Manager will supervise a dedicated in-house team, collaborate with culinary leadership, and ensure seamless execution of events that reflect both operational excellence and exceptional hospitality.

• Manage and supervise catering events ranging in size from 10 to 3,000 guests.
• Oversee a team of 5 catering attendants and 2 captains, with additional support from temporary staff and managers for large-scale events.
• Lead event logistics, staffing, and execution, ensuring proper set-up, service, and breakdown.
• Collaborate with chefs on menu planning and event customization.
• Train, mentor, and develop catering associates and captains in service techniques, customer engagement, and event presentation.
• Maintain strong relationships with clients, hosts, and partner service lines to ensure a positive guest experience.
• Monitor food and labor costs, ensuring events remain within budget while upholding quality standards.
• Maintain compliance with sanitation, safety, and corporate policies.

• Minimum 2 years of catering or food service management experience.
• Proven ability to problem-solve and adapt in fast-paced, high-volume event environments.
• Strong multitasking skills with the ability to manage multiple events simultaneously.
• Demonstrated ability to build positive relationships with team members, clients, and partners.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Knowledge of catering styles (buffet, reception, plated) and event service standards.
• ServSafe Certification (or ability to obtain).

Benefits:

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.