Catering & Events Service Director - Goodwin Recruiting : Job Details

Join a legacy hospitality group known for producing unforgettable events for over three decades. This is your opportunity to lead a dynamic service team and shape high-impact experiences—from elegant weddings to corporate galas.

Catering & Events Service Director – Benefits & Compensation:

• Competitive base salary: $70,000–$80,000/year
• Paid time off
• Paid training and development opportunities
• Employee discounts across venues and services
• Supportive leadership team and collaborative work culture
• Opportunity to grow with an established, reputable company

Catering & Events Service Director – Requirements & Qualifications:

• Bachelor's degree in Hospitality Management, Event Management, or related field
• 4–5 years of progressive experience in catering or hospitality
• Minimum of 3 years in a supervisory or leadership role
• Strong leadership skills with proven ability to manage FOH service teams
• Exceptional organizational and problem-solving skills
• Proficiency in Microsoft Office Suite
• Familiarity with TimePro and MailChimp (preferred, not required)
• Experience managing high-profile or large-scale events
• Strong communication skills for interfacing with clients, vendors, and internal teams

Must Haves:

• Lead event execution from planning through service, ensuring flawless delivery
• Manage and coach the FOH team—including training, seasonal staffing, and performance reviews
• Serve as the main liaison for client communication, ensuring expectations are exceeded
• Maintain service standards and address issues in real-time during events
• Collaborate cross-departmentally to ensure seamless coordination (BOH, Sales, Vendors, etc.)
• Drive continual service improvements based on feedback and performance analysis

Preferred Background & Skills:

• Experience in fast-paced restaurant or catering environments (including QSR)
• A customer-first mindset with a strong sense of urgency and professionalism
• Comfort with overseeing both small intimate gatherings and high-volume banquets
• Experience working within a family-owned or legacy hospitality business is a plus