CASINO MANAGER TRAINEE - Town Pump : Job Details

Train with the Casino Manager and learn the overall operation of the casino, areas to be trained include the following: customer service, learning to make supervisory decisions that are consistent with Town Pump standards, policies, and procedures, understanding controllable expenses, sales increases, inside gross margin, shortage controls, and promotions programs.set the proper example for co-workers regarding professionalism, attitude, and teamwork.provide exceptional customer service to include communicating with customers, resolve complaints and inquiries, make bank deposits, fill in for absent employees, and answer and screen telephone calls.be responsible for completing daily bookwork using the computer to record employee information, inventory, and sale information.effectively prioritize, organize, delegate, and follow up on casino tasks to be accomplished, maintain security of all casino assets, control of cash and inventories, control of casino merchandise and labor hours.assi...Casino, Manager, Trainee, Customer Service, Retail, Banking