Casework Assistant - Hope For Youth : Job Details

Casework AssistantLocation: Split between Hempstead and Bellmore, NY Position Type: Full-Time Program: Nassau PINS (Persons In Need of Supervision) Diversion Jumpstart Your Social Work Career! Are you ready to take the first step in your social work journey? Do you have strong organizational and data entry skills? Then Hope For Youth has the perfect opportunity for you! For over 50 years, Hope For Youth has been a leading nonprofit on Long Island, dedicated to achieving positive outcomes for children, adolescents, and families. We are currently seeking a Casework Assistant to support our Nassau County-based programs-PINS Diversion and HEART. We are also honored to announce that the Hauppauge Industrial Association of Long Island (HIA-LI), an advocate for its member organizations since 1978, has recognized HFY as their Not-For Profit Business Award honoree for Excellence in 2025! What You'll Be Doing: In this role, you'll be part of a collaborative, mission-driven team, providing essential administrative and program support. Your work will make a real impact in the lives of youth and families while gaining valuable experience in the field of social services. Key Responsibilities:

• Answer phones and manage front desk inquiries at both Hempstead and Bellmore sites
• Direct calls, take messages, and correspond with clients (letters, emails, etc.)
• Schedule and log appointments (cluster meetings, medical/psych, special events)
• Maintain and enter data into client records, including medication tracking
• Support reporting by maintaining KPI databases, generating Excel spreadsheets, and assisting with monthly statistics
• Type and organize program reports, including psychiatric evaluations
• Attend staff meetings, training, and supervision sessions
• Assist with other administrative and casework-related initiatives as needed

To Be Successful, You Must:

• Work well in a fast-paced, team-oriented environment
• Be organized, detail-oriented, and able to prioritize tasks
• Be flexible and capable of shifting focus when necessary
• Communicate clearly and professionally with clients and staff
• Function within program and agency policies, and meet regulatory expectations

Minimum Qualifications:

• High School Diploma or GED required. Bachelor's degree in social work or a related field preferred
• Strong word processing and data entry skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Valid NYS Driver's License in good standing
• 5. Physical Requirements: read/write reports and log entries, walking/standing for prolonged periods, bending/stooping, kneeling/squatting, climbing stairs, reaching overhead, repetitive wrist/finger movements, driving, daily access to own vehicle for work purposes

Why Join Hope For Youth?

• Make a real difference in the lives of children and families
• Work in a supportive, inclusive, and mission-driven culture
• Gain hands-on experience in social services and client care
• Participate in training and career development opportunities

Here are some of the benefits of working for Hope For Youth!

• Meaningful work that makes a difference in the lives of children and families of Long Island!
• Supportive like-minded, mission-driven co-workers
• Diverse Culture that promotes recognition and belonging
• Advancement and supplemental pay opportunities
• Free Training programs, Free Tuition Credits, Scholarships and Tuition Assistance
• Employees may be eligible for Student Loan Forgiveness Programs
• Special Events and Recognition Awards
• Volunteer and Internship opportunities available within
• Benefit eligibility commences on the first of the month following the first 30 days of employment - Medical, Dental, Vision - HRA with HSA and Co-pay options available.
• 91% Employer-paid medical premiums
• Generous paid time off
• Agency-funded Pension Plan
• Pre-tax savings plans: self-directed 403(b), 529, Aflac
• Agency-paid life insurance and disability, and for some positions, long-term disability

Please include resume, cover letter and salary requirements. Only candidates selected for an interview will be contacted. All positions are subject to background screening as required by law or contract, including but not limited to: Staff Exclusion List (SEL), State Central Child Abuse Registry (SCR), DMV record review, criminal records screening, reference checks, for some roles, a physical exam. Hope For Youth is an Equal Opportunity Employer. Learn more about Hope For Youth at: Additional Pay Range Information The salary range and/or hourly rate range listed for this position is a good faith determination of potential compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining an employee's base salary and/or rate, several factors may be considered as applicable (e.g., years of relevant experience, education, licensing, certifications, other credentials, negotiated contracts, budget and internal equity, etc.).