Case Manager Specialist - NYC JOBS : Job Details

The selected candidate will be offered a salary between $84,863.00-$97,593.00. These positions are only open to candidates who are permanent (not provisional) in the civil service title of child and family specialist. The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community. Under general direction, the Case Manager Specialists at the Crossroads Juvenile Center are responsible for the intake and overall coordination of care for youth admitted to an ACS secure and specialized secure detention facility, including individual and group counseling, the facilitation of youth-family interactions and youth-attorney contact, related crisis support, completion of adjustment reports for the Courts, discharge planning, and re-entry support to effectively ensure the adjustment of juvenile delinquents, juvenile offenders, and adolescent offenders and continuity of service, upon release. Specific duties include but are not limited to:

• Provide daily case management services to youth at Crossroads pending court proceedings and/or sentencing (e.g., youth and family intakes, counseling, monitor and facilitate youth-family and youth-attorney contacts, youths' access to telephone calls and correspondence, coordination of family and attorney visits, related crisis support, referrals to services, discharge planning, re-entry support).
• Review preliminary intake information, including interview reports, assessments, observation reports, incident reports, and behavior management reports, and confers with other professionals involved in the case, where appropriate.
• Maintain communication with parents and guardians of youth to provide regular updates concerning their status during remand to an ACS secure or specialized secure detention facility, making social service referrals, connecting them to provider agencies and community-based organizations that assist them in navigating entitlement benefits, housing, and other resources.
• Complete and maintain case records, including intakes, adjustment reports and other documentation requested by the Courts, progress notes, contemporaneous data entry in the detention case management system of record, and internal monthly, quarterly, and annual reports (on request).
• Collaborate with other Detention units and departments as a member of an interdisciplinary team to ensure proper coordination of activities and events, including classification, visitation, education and vocational programming, medical and mental health services, enrichment programming and recreation, religious services, and wellness programming, as well as the consistent implementation of the facility's behavior management program.
• Maintain collaborative relationships with entities, persons, and agencies mutually responsible for the permanency and well-being of youth in ACS's care and custody, including scheduling and facilitating their access to remanded youth and actively participate in the development of safety plans, care plans, placement, permanency, and transition plans.
• Together with Unit and DYFJ leadership, maintain data collection, tracking and reporting that informs the identification of admission trends, review of incidents, facility needs and capacity, policy development, and special projects.
• Comply with all safety and security policies and regulations of the secure facility. Note: Candidate must be willing to work weekends and holidays, and travel to/attend meetings in the community.

Additional information candidates must be permanent in the civil service title of child and family specialist to be considered for this position. Please indicate your civil service title on your resume. This job opening has been reposted. Previous applicants do not need to reapply.