Case Manager - Queens Family Emergency Shelter - African American Planning Commission : Job Details

Job DetailsJob LocationQueens Family Emergency Shelter - Queens, NYDescriptionReporting Relationships: Case Manager report to the Director of Social ServicesWhat you will do:Under the general supervision of the Director of Social Services, Case Managers are expected to perform the following principal duties and responsibilities. Conduct initial intake including but not limited to social service assessments, psychosocial, independent living plans, and referrals of incoming clients who are referred from the shelter systemConduct updates to psychosocial assessments and other evaluations as a basis for developing appropriate referrals, changes in treatment planning, and other interventions.Identify benefits and entitlement and connect clients to mental health, medical treatment & substance use treatment facilities where applicableObtain identification, public benefits and other applicable income sources for clientsMeet biweekly with clients to complete Individual Living Plan to assess ongoing needs, encourage harm reduction, and make referrals for servicesDocument all efforts in providing services, interactions, follow-up regarding resident involvementManage and track employment placements of shelter residentsMaintain up-to-date confidential client case records for assigned caseloadServe as a liaison to appropriate support service agencies and programs e.g., Health facilities; Income Maintenance Center, Board of Education, etc.) Complete all required trainings in a timely mannerTeach residents how to advocate for themselves when seeking employment in the communityAssist clients in attaining their employment-related goals by identifying and referring clients to appropriate services Assist the Program Director and Director of Social Services to ensure performance objectives, including placements goals for the number of residents rehoused, are metWork with all DHS, HRA, government bodies and other resources to advocate for and ensure client housing needs are being addressed in a timely mannerConduct workshops for residents on the housing search, application, and interview process on an as needed basisParticipate all mandated meetings including social services, team meetings and agency-wide meetingsComplete all required agency and funder trainings in a timely mannerPerform other related duties as assignedQualificationsAbout you:Degree Requirement: Bachelor's degree relevant to human services and at least one (1) year of proven experience in Human Service related field or;An Associate Degree with at least two (2) - three (3) years of proven experience in a Human Service related field.Bi-lingual preferred;Familiarity with CARES, preferred.Other Qualifications:Must possess sensitivity, tact, and resourcefulness.An eagerness to assist clients in a nonjudgmental, empathetic and compassionate manner.Must demonstrate responsiveness to cultural differences and a commitment to the value of cultural competency. Ability to develop and maintain appropriate boundaries.Excellent organizational, time management and writing skills.Experience working with DHS and other service providers, Preferred.Experience providing case management services to families with children referred from DHS.Compensation and BenefitsBase salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the Role, Individuals Competencies, Education/professional Certifications, Qualifications/experience, Performance in the role. CompensationThe base salary compensation range being offered for this role is $61,807..BenefitsAAPCI provides a competitive benefit package which includes the following (eligibility requirements apply):Health and Welfare Benefits: Medical (including prescription coverage), Dental and VisionCommuter BenefitsEmployee Assistance ProgramPaid Holidays, Annual Paid Time Off (23 days)Optional Life InsuranceLong Term DisabilityLeave Benefits: Short-Term Disability, Other Leaves including FMLA, ADA, Bereavement, Jury Duty, Parental/Adoption LeaveRetirement Benefits Plan (403B)You may also get your college student debt forgiven tax free on Federal Direct Loans Created under the College Cost Reduction and Access Act of 2007, PSLF if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan.Equal Employment Opportunity EmployerAAPCI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.