Case Manager Lead, Youth Engagement Team - YMCA : Job Details

OverviewOur Commitment to EquityThe Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.Job SummaryThe Case Manager Lead will assist the Program Director with the current Youth Engagement Team program portfolio. In these programs, they will support low-income youth and families who may have experience in foster care, homelessness, disconnection from school, juvenile justice and/or other systems in developing the skills to live independently. The Case Manager lead will provide program coordination, operational support, assist the Program Director in advancing program and operational goals and provide program participants with a welcoming and supportive environment. The Case Manager plays a critical role in the YET program portfolio, which includes the Prevention Youth Engagement Team, Youth Engagement Team King County, Youth Engagement Team Pierce County and the Youth and Family Connection Network Program.YFCN provides specialized family engagement services to youth and young adults ages 12-24 who are experiencing or at risk of experiencing homelessness. The primary goal is to promote housing stability by facilitating reunification with family or natural support systems. Key responsibilities include delivering case management support, conducting family mediation, performing family finding, connecting youth and families to community resources, facilitating goal planning, and making appropriate referrals.The Youth Engagement Teams are a a multi-disciplinary approach designed to support unaccompanied youth ages 12-17 who are at imminent risk of homelessness or already experiencing homelessness. The model incorporates Legal Advocacy, Housing Navigation, and Behavioral Health Support (via a Licensed Mental Health Counselor) to stabilize youth.Together, these programs aim to create a coordinated, team-based response that enhances youth and family stability across King County.This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people's ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people's ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y's programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have been involved in the foster care, criminal justice system, and/or homelessness systems. What you'll get from working at The YMembership to the YMCA of Greater Seattle for you and your household Medical, Dental, Vision, and Life insurance Retirement with generous employer contributions Free access to mental health resources Rapidly accruing paid time off (PTO) Full-time employees qualify for a 50% discount, and part-time employees qualify for a 25% discount, on eligible Childcare Services. * Some benefits only available to full-time staff Hiring Range: $28.00 - $31.00/hrResponsibilitiesProvides program coordination to one or more program areas, ensuring staff coverage, support for staff and participants and other operational activities as assigned. Coaches staff in program areas to ensure highest level of service. Provides specialized services to young adults in education, employment/career development, housing, technology or other designated field and supports them in achieving their goals.Build strong relationships with Y program participants to effectively provide quality services.Develops individualized, strengths-based, youth-driven service plans.Supports program director(s) in ensuring high-quality service delivery, contract compliance and outcome achievement; must understand contract/grant terms and conditions.Researches best practices in field; creates and maintains specialized resource library.Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes and other documentation in designated databases.Teaches life skills, job readiness or other subject matter individually and/or in groups, often experientially. Teams effectively and collaboratively with YMCA staff and/or community partners to plan and facilitate activities, including visits to related resources in the community. May coordinate delivery of life skills workshops.Builds and maintains collaborative relationships with funding liaisons, other service providers, businesses and/or educational institutions as related to specialized services. Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills.Supervision of year-round employees, volunteers, interns or national service members (AmeriCorps, etc.).Participates in YMCA annual fundraising campaign to engage community members in volunteerism and philanthropic support for the Y mission. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Code of Conduct for Applicants QualificationsBachelor's degree in psychology, social work, administration or related field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.Minimum three years of experience working with teens or young adults in foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields. Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.Strong youth engagement and relationship-building skills.Strong verbal and written communication skills, including skills in coaching and giving/receiving feedback.Strong organizational skills.Basic computer skills and working knowledge of Microsoft Office.Current state approved First Aid and CPR certification.*Current approved HIV blood borne pathogens training.*Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful. * Within 30 days of employment or first available training.Preferred Qualifications:Minimum one year of experience supervising employees or full-time interns, volunteers or national service members (AmeriCorps, etc.).Authorized Driver Preference:This role has the potential to transport clients as an authorized driver for the YMCA using your own vehicle. To become an authorized driver, you must have had a driver's license for at least 3 years and with a driving record that meets Y standards (no more than 2 moving violations within the last 3 years, no major incidents such as reckless driving, DUI/DWI, no tickets 20+ miles above the speed limit etc.). As driving roles are safety sensitive, you would also need pass a drug screen that will test for impairing substances including marijuana. Proof of current auto insurance, and current vehicle registration is also required. *Due to state-specific reporting requirements in our fleet management system, we are not currently able to enroll California Driver's License holders as Authorized Drivers. You'll be a great fit for the Seattle Y if you: Thrive on working in a collaborative environment. Are very adaptable. Have high ownership and strong work ethic. Are a great problem solver who can think on your feet. Truly enjoy being of service to people. Like being part of a team that cares about one another as people and enjoy working together. Want to know that the work you do contributes to building a better, stronger community for all. OUR MISSION Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body. OUR VALUES Respect Responsibility Honesty Caring Passion for Excellence YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law. We are a drug & alcohol-free workplace. We participate in the Federal E-Verify system. All job offers are contingent on the results of a background check in accordance with Washington's Fair Chance Act. Please download and review the below resources for more information: (i) The updated 2025 requirements of 49.94.010: (ii) The WA attorney general's Washington fair chance act guide for employers and job applicants: If you need assistance of any kind with the application process, reach out to [email protected].