CASE MANAGER - FAMILY SERVICE LEAGUE : Job Details

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations. SCHEDULE: Monday-Friday 8:30am-4:30pm SUMMARY: Family Service League is seeking a full-time Case Manager, who will meet the intensive needs of the population while meeting visit requirements as required by the DOH for the Health Homes Program, located in Bay Shore. Clients include persons with behavior health, medical, and/or substance abuse diagnoses. We offer a generous benefits package including the following:

• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• May be eligible for Public Service Loan Forgiveness (PSLF)
• Employee Discounts and more!

RESPONSIBILITIES:

• The Case Manager will maintain a positive, working rapport with Suffolk County Adult SPOA.
• Employ a culturally sensitive and proactive outreach approach to potential members.
• Manage a caseload of 40-50 clients and meet their intensive needs.
• Meet minimum visit requirements based on client's determined acuity level and needs.
• Maintain the EHR and ensure relevant clinical documentation is received from the referral source and uploaded into the EHR to serve as eligibility documentation.
• Speak with mental health, medical, and substance abuse providers in addition to hospitals, jails, and housing/shelter providers if necessary.
• The Case Manager will form and maintain a positive and professional relationship with both internal and external providers in order to coordinate care and obtain needed information.
• Act as a professional role model with staff and inspire them to achieve FSL mission and program goals.
• Complete all required documentation in a timely and accurate manner.
• The Case Manager will report all incidents to the program management staff.
• Follow all agency and program mandates as set by FSL, Department of Health, and Suffolk County Division of Mental Hygiene.
• All other duties as assigned.

QUALIFICATIONS: Bachelor's Degree in a health-related field is required. Minimum of 2 years of experience providing direct services to people with serious mental illness, medical conditions, developmental disabilities, and/or substance abuse preferred. Proficiency in Microsoft Office required; experience with an EHR is preferred. Strong assessment, engagement, organizational and time management skills. Excellent verbal and written communication skills are required. Valid and clean New York State Driver's License required. PHYSICAL REQUIREMENTS: This position requires sitting for long periods of time at a computer and travelling to conduct home visits.