Case Manager - National Church Residences : Job Details

Job Description: Division: Permanent Supportive Housing Location: Commons at Chantry located in Columbus, Ohio Pay: Based upon experience Schedule: Full-time | Monday-Friday Lead with Purpose. Transform Lives. Build Communities. At National Church Residences, we believe everyone deserves quality housing and compassionate care. Join our mission-driven team to support seniors and vulnerable populations through case management that truly makes an impact. Position Summary The Case Manager I provides direct case management services to residents in Permanent Supportive Housing, using a Housing First approach and operating within an integrated behavioral and primary healthcare model. This role supports residents in achieving stability and independence through strengths-based care planning, advocacy, and resource coordination. Key Responsibilities

• Conduct bio-psychosocial assessments and develop individualized care plans.
• Assist residents with accessing benefits, resources, and support services.
• Maintain accurate and timely documentation within 24 hours of resident contact.
• Facilitate psychosocial and educational group sessions weekly.
• Ensure minimum monthly contact with all assigned residents (caseload up to 40).
• Provide transportation or accompany residents to essential appointments.
• Participate in Blended Management Team meetings weekly.
• Submit complete service logs weekly (50% of hours must be direct service).
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's degree in Social Work or a related human services field (required)
• One year of experience in a human services, behavioral health, or social work setting (preferred)
• LSW or LPCC (preferred)
• Valid driver's license and reliable transportation

Required Competencies

• Strong written, verbal, and interpersonal communication skills
• Ability to set professional boundaries and work independently
• Basic computer proficiency (Word, Excel, electronic recordkeeping)
• Understanding of housing instability, behavioral health, and community-based services
• Ability to work with low-income and formerly homeless populations

In return, National Church Residences offers an excellent total reward package that includes:

• Medical Insurance -several options available
• Dental, Vision, Life & AD&D Insurance and Flexible Spending accounts
• Paid Time Off (PTO) and Paid Holidays
• Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay
• Reimbursement for Tuition expenses
• Employee Discounts including Tickets, Retail, etc.
• Short-Term & Long-Term Disability coverage
• Accident, Hospital Indemnity & Critical Illness Insurance
• Wellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and more

Join the Mission. Make a Difference. If you are passionate about social work and helping others achieve stability, we invite you to apply today. #Jointhemission2 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.