Case Manager - College Point (Queens) - Westhab : Job Details

JOB TITLE: CASE MANAGER

FLSA: NON-EXEMPT

DIVISION: SERVICES

REPORTS TO: CASE MANAGER SUPERVISOR

LOCATION: COLLEGE POINT (QUEENS)

SUMMARY:

The Case Manager assesses clients needs, plans a course of action, links client to services and monitors progress for a 200+ bed womens homeless shelter. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing. Proof of COVID-19 vaccine is required.

DUTIES & RESPONSIBILITIES:

+ Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals.

+ Meet weekly with client to assist with the achievement of individual service plan goals.

+ Coordinate services with Housing Specialist, other staff and external partners

+ Provide advocacy for individual clients around entitlements and services.

+ Provide crisis intervention, aggressive and supportive counseling to strengthen clients ability to make appropriate life decisions.

+ Document case management activities in accordance with agency and funding source guidelines and procedures.

+ Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning.

+ Achieve monthly placement quota, as assigned.

+ Facilitate workshops, groups and escort clients as applicable.

+ Attend staff meetings and trainings to enhance skills that are related to job function.

+ Must be able to work flexible, alternate schedules which may include evening and weekend shifts.

+ Perform other related duties.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

MSW preferred, Bachelor Degree in Social Work or Human Services Field considered with 5 years of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel.

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