Case Manager-1268 - SA Technologies : Job Details

Job DescriptionRole: Case Manager-1268Estimated Duration: 6+ MonthsLocation: Phoenix, AZPosition Description The Client is seeking a Case Manager for the Arizona Refugee Resettlement Program. This role involves providing comprehensive case management services to the Client eligible individuals and families, including assistance with SNAP, temporary cash aid, childcare, education, and medical services. The Case Manager will oversee direct case management for 30-35 beneficiaries, develop Self-Sufficiency Plans with clients, ensure compliance with federal regulations, and maintain accurate documentation. They will also coordinate resources, provide education training, and facilitate meetings with community partners. This position requires a strong understanding of federal and state regulations, cultural competence, and the ability to work collaboratively in a diverse environment.Skills Required Strong communication and interpersonal skillsFamiliarity with trauma-informed care principlesKnowledge of available social services and resources for refugeesOral and written communicationInterpreting program policies and proceduresTracking funding and resource developmentPlanning, and outlining philosophy, objectives, goals and techniques for accomplishmentUsing a variety of computer software packages (e.g., Excel, Word, databases, Access, PowerPoint, Google Suite, etc.)Skills Preferred Work independently and as part of a teamResolve complex problems and work effectively in high-pressure situationsAdapt to a fast-paced and changing environmentEstablish and maintain effective relationships with diverse peoples, groups, and sets of circumstances in the course of workUnderstand the challenges faced by refugees and provide culturally competent servicesWrite clear, concise, and accurate reports (e.g., statistical, etc.) and other correspondenceOrganize effective collaborations and work groupsSet relevant, necessary, and achievable goalsLearn quickly, assess needs and opportunities, and take initiative to meet program goalsIdentify and effectively address critical issues in a timely fashion and follow projects through to completion.Experience RequiredInternational and national schemas for refugee protection and assistancePresiding equal and meaningful access provisions and corresponding requirements under the lawNational, socio-cultural, and linguistic differences among client populationsDelivery of human services, programs, and systems.Contemporary public service programs and delivery systemsCommunity networks and available community resourcesHIPAA and other statutes and regulations concerning the privacy and security of medical informationKnowledge of available social services and resources for refugees.Experience PreferredInternational and national schemas for refugee protection and assistancePresiding equal and meaningful access provisions and corresponding requirements under the lawNational, socio-cultural, and linguistic differences among client populationsDelivery of human services, programs, and systems.Contemporary public service programs and delivery systemsCommunity networks and available community resourcesHIPAA and other statutes and regulations concerning the privacy and security of medical informationKnowledge of available social services and resources for refugees.Education RequiredBachelor of Social Work (BSW) degree. Minimum of 2 years of experience working with diverse populations, particularly refugees and immigrants. Previous experience in case management or direct client services. Proficiency in relevant languages spoken by the refugeeEducation PreferredBachelor of Social Work (BSW) degree. Minimum of 2 years of experience working with diverse populations, particularly refugees and immigrants. Previous experience in case management or direct client services. Proficiency in relevant languages spoken by the refugee