Case Management Clerk - Madera Community Hospital : Job Details

Located in the heart of Central California, Madera Community Hospital is a General Acute Care, private, not-for-profit hospital dedicated to improving and maintaining the health and wellness of residents throughout the Central Valley. We are committed to identifying and serving our community's needs with compassion, concern, care and safety for every patient. Madera Community Hospital is a growing acute care facility seeking talented individuals with a drive to provide quality care and dedicated to making a difference in our community.

Responsible for providing advanced clerical support services to the Case Management department. The Case management Clerk performs various clerical duties such as sorting data entry, typing, correspondence, and filing photocopying, scanning and indexing documents. Responsible for the correct arrangement of transportation and follow-up/outside tests. The clerk must demonstrate the ability to access and use hospital computer system according to established guidelines. Follows the hospitals policy and procedures as they pertain to all hospital information systems and comply with the hospital's policies and procedures, including timekeeping, dress code, attendance, and the standards of conduct. Assisted with special projects and takes initiative during downtime to complete other department related tasks. May assist in orientation of new staff.

High School diploma or equivalent, 2 years of healthcare, business office, or related insurance industry experience is preferred.

Knowledge of computers and relevant software applications

Knowledge of customer service principles and practice

Ability to problem solve and work well as a team member

Intermediate Microsoft Office (Word and Excel)

Strong interpersonal, verbal and written communication skills, excellent listening skills, organizational and public relations skills

Ability to work in fast-paced environment

Ability to prioritize, manage multiple tasks, and complete daily tasks

Healthcare terminology

Data entry and 10-key by touch