Case Aide - Reformed Church of Highland Park Affordable Housing Corporation : Job Details

Reformed Church of Highland Park Affordable Housing Corporation (RCHP-AHC) I-RISE Case Aid (Focus on Employment/Case Management Support) Position Description The Case Aid will extend services to refugee families with a focus on providing support to the Employment and Case Management team. This position reports to the program director of Interfaith-Rise SJ Office. This position will be located in Vineland, NJ, with regular travel to our 6 counties in Southern NJ. Responsibilities • Support and provide assistance to the EMPLOYMENT TEAM in the following ways: • Provide supportive services to newly arrived refugee clients, document service provision, work collaboratively with team members, and meet performance goals. • Services include: intakes and assessments, employment preparation, job readiness training, placement support, career enhancement services, credential evaluations, and follow-up services. • Assist with all job applications online or in-person. • Coordinate and provide comprehensive intake, assessment, orientation, and pre-employment/job readiness classes to clients eligible for employment services. • Keep accurate digital and physical attendance, assessment, and service provision records. • Monitor client job performance, wage level, and employer/employee satisfaction. • Participate in weekly team meetings. • Ensure time and accurate compliance to all reporting requirements, including report completion, database management, case noting, and file maintenance. • Other duties as assigned. • Support and provide assistance to the CASE MANAGEMENT TEAM in the following ways: • Assist with completing initial intakes and initial enrollments. • Complete and assist with case noting, documentation, file organization, and data entry. • Assist and complete public benefit applications; referrals to outside services; and basic assistance to clients on various needs as they come up. • Assist with follow up on compliance with ELL and EMPLOYMENT and processing referrals to appropriate teams internally. • Regular driving through 6 South Jersey counties is required for this job position. • Provide ongoing administrative support to both teams as needed. • Maintain a high standard of record-keeping according to USCRI and ORR policies and procedures. • Provide information, education, referrals, outreach, advocacy, and support to ensure that each family receives the services they require. • Participate in regular training and communication sessions with supervisor and headquarters staff. • Complete documentation in case management database systems in a timely manner. • Other duties as assigned by supervisor. Qualifications • Associates' degree or a minimum of 1 year of equivalent work experience working with under-resourced families. • Experience with immigrant populations or social service provision is desired. • Excellent written and oral communication skills. • Experience working with diverse populations, including non-English speaking clients, and individuals from various faith, cultural, and social backgrounds. • Must have a valid driver's license, insurance, a clean driving record, and personal transportation. • Ability to multi-task and creatively problem solve, and ability to work in a fast-paced and vibrant environment required. • Familiarity with electronic databases and MS Office a plus. Reformed Church of Highland Park Affordable Housing Corporation (RCHP-AHC) RCHP-AHC is an equal opportunity employer. Diversity is a core value at RCHP-AHC and in its program, Interfaith-RISE. We are passionate about building and sustaining an inclusive and equitable working and service environment for all clients, staff, and volunteers. We believe every member on our team and in our community enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or other protected or unprotected categories. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.