Caregiver Resource Navigator - Johns Hopkins Hospital : Job Details

We are seeking a Caregiver Resource Navigator who will administratively coordinate research protocol implementation, typically for a single study. Will ensure the efficient logistical implementation of the study activities and provide administrative support for all related issues.

This position is responsible for providing individualized and group-based support to caregivers with disabilities as part of a one-year pilot intervention, helping to build trust, foster connection, and ensure access to meaningful resources.

Specific Duties & Responsibilities

• Coordinate all activities of a research study to ensure validity of findings.
• Work with the Principal Investigator or senior research staff to develop operational plans to meet research goals.
• Develop tools and procedures for data collection and study processes.
• Collect and organize data per study requirements, e.g. participant interviews, administer questionnaires; conduct background research, laboratory processing, etc.
• Ensure adherence to protocols and procedures.
• Assist with setup of data collection system and enter and organize data.
• Oversee record management for research study.
• Oversee budget expenditures for study operations.
• Assist in coordinating study meetings.
• Participate in study meetings and provide updates on protocol implementation status and make recommendations on operational issues.
• Conduct literature searches to provide background information.

Supplemental Position Details

• Conduct one-on-one sessions with caregivers to assess needs, develop individualized care navigation plans, and connect them to appropriate resources (e.g., healthcare, financial assistance, respite care, disability services).
• Provide ongoing advocacy and follow-up to ensure continuity of care and support.
• Facilitate regular group sessions focused on mental health, peer support, wellness, and system navigation.
• Foster a safe, inclusive, and empowering environment that supports community-building among caregivers with disabilities.
• Collaborate with the research team to align activities with study goals and maintain accurate documentation for program evaluation.

Minimum Qualifications

• Bachelor's Degree in related discipline.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Related undergraduate or work experience in research.
• Experience facilitating support groups and providing resource navigation
• Lived experience as a caregiver and/or person with a disability is highly valued
• Two years of experience working with individuals with disabilities and/or caregivers, preferably in a community-based or peer support setting.

Technical Skills and Expected Level of Proficiency:

• Administrative Skills: Awareness
• Clinical Trial Management System: Awareness
• Data Entry: Awareness
• Interpersonal Skills: Awareness
• Literature Reviews: Awareness
• Oral and Written Communications: Awareness
• Organizational Skills: Awareness
• Project Coordination: Awareness
• Research and Analytical Skills: Awareness

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.