Company Description
We help job seekers and career changers prepare for and advance in careers within sustainable, high-growth, high-demand industries. Our dedicated workforce professionals deliver comprehensive solutions at integrated career centers, sector-focused centers, and community partner sites.
Job Description
Build professional one-on-one relationships with clients to help eliminate barriers to employment, including assessment, individualized attention, and coordination. Provide consistent case management and follow-up. Conduct new customer orientations and ensure positive outcomes and contractual goals are met. Collaborate with schools, account managers, and management to complete necessary documentation. Facilitate all professional development workshops. Maintain an organized client database and detailed documentation of all contacts. Ensure participants follow through with activities outlined in contracts. Offer individualized assessments and referrals to community or social service agencies as needed. Accurately complete enrollment documentation. Record all participant contacts and activities in case notes and make post-placement contacts as required. Develop solutions to attendance issues. Assist in preparing project reports related to participation and placement. Manage programs, including coordinating workshops, facilitating weekly sessions, issuing grants, and collecting placement data. Oversee center offerings to ensure a business-driven curriculum, high presentation quality, participation, clear messaging, and tangible outcomes. Collaborate with the business services team to identify job opportunities, required qualifications, and suitable workshops or training. Develop and maintain communication plans to keep staff informed of center-wide issues and operational goals. Participate in training, capacity building, and professional development activities. Work with leadership to identify challenges and implement process improvements. Provide operational support and coverage as needed. Assist with intake services at the Center. Support compliance standards across operations. Perform other related tasks as assigned. Qualifications
- Flexibility to adapt to evolving contract needs.
- Proficiency in MS Office and Google Docs.
- At least two years of experience in career advisement, workshop facilitation, workforce curriculum development, public speaking, or content creation.
- Ability to prioritize tasks and document contacts effectively.
- Strong communication skills, both verbal and written, including telephone skills.
- Leadership qualities and ability to work with multiple stakeholders, manage change, and meet diverse objectives.
- Knowledge of various occupations and career paths, preferably including healthcare fields.
- Bachelor's degree from an accredited institution in education, social services, healthcare, or communications.
- Customer service experience required.
Additional Information
All information will be kept confidential per EEO guidelines. This is a full-time position with benefits, starting at $26 per hour.
Equus Workforce Solutions is a leading provider of workforce development services in North America. We focus on demand-driven solutions and are committed to diversity, inclusion, and equal opportunity employment.
Join us for extensive learning opportunities and the chance to make a lasting impact on lives.
We are an equal opportunity employer, valuing diversity and inclusion in the workplace.
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