CareDriver Compliance Specialist - HopSkipDrive : Job Details

**CareDriver Compliance Specialist**

at HopSkipDrive Remote **Who we are**

s mission is to create opportunity for all through mobility. Our safe, innovative youth transportation solution is used by over 300 school districts, charter schools, government agencies and busy families to get kids where they need to go.

With nearly 500,000 yellow buses on the road every day and 3.5 billion miles driven a year, student transportation is the largest mass transit system in the US. And while districts spend $25 billion annually on transportation, only 30% of kids get to school everyday on a school bus. Add to the equation a crippling bus driver shortage and increasing needs for individualized transportation solutions, and it is clear the current system is expensive, inefficient and ripe for disruption.

We create personalized transportation solutions from one to many, and everything in between.

**Were a company with heart**Our partnerships with school districts, child welfare agencies and nonprofits ensure equitable educational access for our most vulnerable populations, including youth in foster care, youth experiencing homelessness, and youth with special needs.

We understand that the difference between struggle and success can sometimes be as simple as the ability to show up, which is why were on a mission to use innovative technology, coupled with operational expertise and new thinking to help kids reach their full potential by providing a safe, dependable way to get them where they are going.

**Were an awesome place to work**Our company culture has been well-recognized HopSkipDrive has been named to Best Places to Work lists from Built in LA, Comparably, Inc. and the Los Angeles Business Journal. Comparably also named us to the Best Company for Professional Development, Best CEO and Best CEOs for Women lists.

**Were growing rapidly**Founded by three moms as a solution to their own transportation challenges, we now serve nine states and 16 markets across the country and continue to expand at a rapid pace, twice making the Inc. 5000 and Deloitte 500 Fast-Growing Technology lists. Backed by top-tier venture capital firms, HopSkipDrive has raised $70M in funding to date.

**Who you are**

You are an A+ player who is looking for a challenging and rewarding experience. You are inspired by the mission we are pursuing and by the opportunity to define a new category in an incredibly fast-moving market. You are excited to bring your best everyday, to learn from those around you and to push hard while contributing to our powerful vision of positively impacting kids lives everyday.

At HopSkipDrive, we know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We are building a team of creative problem-solvers from many different backgrounds.

As a CareDriver Compliance Specialist, youll play a critical role in ensuring every CareDriver on the platform is compliant with national and local level policies, rules, and regulations. The highest compliance standards are required to ensure every HopSkipDrive passenger gets in the car with a fully vetted and qualified CareDriver.

Youre a self-starter with an intense drive and work ethic, a passion for our brand and our mission, and a get-things-done attitude.

Youll be ready to roll up your sleeves to help enhance the most productive and most caring community of drivers in the world. Youll work on the front lines to maintain a healthy marketplace by ensuring compliance across the CareDriver community in multiple markets.

**What you'll do**

* Work on national and local level compliance efforts

* Monitor and audit CareDriver activities for compliance with applicable policies, rules, and regulations.

* Ensure CareDriver vehicles are compliant; new vehicles, short term rentals, etc. ? Review CareDriver documentation

* Pause, reactivate, and deactivate CareDrivers accordingly

* Run regular reports on major partner platforms

* Assist with special projects

* Participate in Support efforts by taking Calls and responding to emails as needed ? Work closely with the Support and Operations departments to problem solve and handle CareDriver inquiries

**What you bring**

* 6-12 months of compliance experience within associated roles

* Intermediate/advanced Excel proficiency

* Exceptional analytical, investigative, and organizational skills

* Able to work independently

* 1 year experience supporting customers via phone/email is preferred

* Experience with Tableau is a plus

**What you will get**

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer competitive market comp, unlimited vacation, FSA, medical, dental and vision, 401(k), weekly catered lunches, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. We also offer a Learning and Development stipend, per year, available to all employees after 3 months of employment.

**Equal Opportunity Employer**

HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class. HopSkipDrive is also proud to operate as a drug-free workplace.

**Voluntary Self-Identification**

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in HopSkipDrives Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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A disabled veteran is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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