Care Management Support Coordinator II - J01003 - A-Line Staffing Solutions : Job Details

Supports administrative care management activities, including outreach, inbound call handling, and scheduling services. Acts as a point of contact for members, providers, and staff to resolve issues and documents member records per regulations. Provides outreach to members via phone to support care plan steps, resources, and ongoing education for members and providers. Connects members with health plan and community resources to ensure quality care and services. Supports member onboarding, sends welcome letters, correspondence, and educational materials. Documents and maintains non-clinical member records in accordance with policies and regulations. Critical Information Remote: Yes Job Duration: 27 days Supports outreach, scheduling, and documentation activities No specific shift or hours information available Education/ Licenses Needed High School diploma or GED 1-2 years of related experience For Florida - All interactions with members are done telephonically...Support, Management, Coordinator, Staffing