Care Management Coordinator - Northwell Health : Job Details

Care Management Coordinator

Northwell Health

Job Location : Melville,NY, USA

Posted on : 2025-07-31T01:52:50Z

Job Description :

Job Description

Coordinates and participates in activities related to Care Management services for family members and caregivers.

Job Responsibilities

  • Utilizes patient-centered motivational interviewing techniques to build rapport and help patients improve their health.
  • Supports the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow-up care, or disconnected from primary care. Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care.
  • Acts as a professional liaison between hospitals, primary care providers, specialists, and community resources to ensure patient-centered care coordination.
  • Identifies and tracks special populations, including high-risk patients and other populations due for preventive or chronic care services.
  • Identifies and tracks patients discharged from inpatient services or the emergency department.
  • Uses team-based communication strategies to close the loop on referrals, hospital follow-ups, and any outstanding items identified in the patient's care plan. Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods.

    • Job Qualifications

    • High School Diploma or equivalent required.
    • 1-3 years of relevant experience required.

    *Additional Salary Details

    The salary range and/or hourly rate listed is a good faith estimate of potential base compensation that may be offered to a successful applicant at the time of this job posting and may be modified in the future. When determining a team member's salary and/or rate, several factors may be considered, including location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity.

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