Care Coordinator - MJ Morgan Group : Job Details

Seeking a Care Coordinator in Timonium, Maryland! This candidate will work closely with case managers to support the administrative and operational aspects of patient care coordination. While the role is primarily administrative, it includes direct patient interaction to ensure clarity, comfort, and continuity throughout the care journey. This position is ideal for someone who thrives in a detail-oriented environment and values collaboration and patient advocacy.

• Assist case managers with scheduling, documentation, and follow-up tasks.
• Maintain accurate patient records and ensure timely data entry into care management systems.
• Prepare and organize bundled rate information and service outlines for patient review.
• Track patient progress and flag delays or issues for case manager attention.
• Support internal reporting and quality assurance initiatives.
• Communicate with patients to clarify bundled rate options and included services.
• Provide guidance on accessing our clients network and understanding financial responsibilities.
• Answer patient inquiries and direct them to appropriate resources or personnel.
• Ensure patients feel supported and informed throughout their care experience.
• Liaise between patients, providers, employers, and health plans to facilitate smooth coordination.
• Work alongside case managers to ensure care plans are executed efficiently.
• Participate in team meetings to review patient cases and improve service delivery.

Qualifications

• Bachelor's degree in healthcare administration, business, or related field preferred.
• 1–3 years of experience in healthcare coordination, administrative support, or case management.
• Proficiency in electric health record systems.
• Ability to manage sensitive information with professionalism and discretion.
• Familiarity with bundled payment models and healthcare navigation is a plus.

Hourly Rate: $30+/hr. dependent upon experience and education.

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