CARE COORDINATOR - Skyland Trail : Job Details

Job DetailsJob LocationCharles B West Campus - Atlanta, GASecondary Job Location(s)Adult Campus Rollins - Atlanta, GAEducation LevelBachelor DegreeSalary Range$48900.00 - $75800.00 SalaryJob CategoryNonprofit - Social ServicesDescriptionSkyland Trail, a nonprofit mental health residential treatment program for adults and adolescents in Atlanta, is seeking a Care CoordinatorScope:The Care Coordinator will be responsible for providing ongoing case management and referral/discharge planning for all clients in intensive services. They will assist in coordination between departments, clients, and family members while clients are in services; they will work with the treatment team, clients, and family members to create a discharge/aftercare plan; they will coordinate with the treatment team and community recovery residences on a step down from residential to DT/IOP.Duties:Participates in weekly recovery team meetings and provides pertinent updates on case management needs, and discharge planning progress. Facilitates primary non-clinical related communication with family members throughout treatment; helps link families with appropriate departments, resources, and staff as needed. Completes a discharge planning needs assessment for all clients within 2 weeks of admission. \Ensures that clients' level of care is accurately reflected in EHR, making appropriate changes and notifying staff.Provides case management support while clients are in services, including (but not limited to): completion of ROI's, completion of letters verifying treatment, non-clinical tasks and communication with legal entities involved in a client's treatment, requesting additional medical records for clients post-admission, and providing support to other departments in communicating with families as needed.Assists in the scheduling and coordination of medical and psychiatric appointments with community providers as directed by the GFWC and attending psychiatrist.Assists in the coordination of step down to community based sober living programs as a client moves to the PHP/IOP levels of care.Coordinates logistics for voluntary and involuntary psychiatric hospitalizations of current clients: contacts local hospitals, provides relevant clinical information and insurance information to secure a hospital bed for client in crisis; arranges transportation to hospital; keeps clinical team apprised of situation. Following the admission, continues to coordinate logistics and communication with the treatment team at the hospital; coordinates the discharge and return to Skyland Trail services following stabilization.Coordinates discharge planning for clients at the direction of the attending psychiatrist. Coordinates with members of the treatment team to determine the recommended level of ongoing care as well as recommendations for post discharge care needs, incorporating all clinically significant information into the discharge planning process. Meets with clients to discuss and develop an individualized discharge plan. Utilizes case management skills and advocacy to link clients to resources, services, programs, and providers in the community. Assists clients in scheduling appointments, completing intake calls, and providing needed clinical information and records.Assists in administration and completion of discharge outcomes data and customer satisfaction survey.Establishes and maintains professional contacts with community providers as referral sources. Other duties as assignedReports ToCare Coordination DirectorCompetencies:An individual in this area should have sufficient preparedness in the following areas:Ability to screen clients for risk to self or others, identifying clients in need of additional clinical supportComplete initial needs assessment for aftercare planning Coordination of care with community providers, including hospitalizations and recovery residencesDischarges/aftercare planning and case managementBuild and maintain working relationships with community providers, treatment programs, and services to support ongoing care and recovery Recognize the importance of family and support systems in the treatment and discharge process; maintain regular communication with family/supportParticipate in continuing professional developmentFamiliar with and able to apply Recovery Model to treatment developmentProficient at utilizing, reading, and understanding the DSM-IV TR and/or DSM V.Knowledge of CPR and First Aid Procedure and involvement in provided training at Skyland TrailUtilizes and adheres to HIPAA standards and Skyland Trail Confidentiality Policy Salary & Benefits:Competitive salary commensurate with experience.Benefits include:9 paid organization-wide holidays1 paid personal holidayAccrued PTOMedical, dental, and vision insurance plansEmployer match toward 403(b) retirement savings account for eligible employeesEmployee assistance program for free or reduced financial counseling, mental health counseling, and other confidential professional assistanceAs a 501(c) (3) nonprofit organization, Skyland Trail is a Public Service Loan Forgiveness (PSLF) qualified employer. Full-time employees may qualify for the federal student loan forgiveness programWorkplace Culture:Skyland Trail is a nonprofit mission-focused organization with five campuses in Atlanta and about 150 employees. Employees work collaboratively in small teams. Cross-departmental committees and working groups help ensure quality and performance improvement. Each and every employee plays an important role in our clients healing and recovery.Skyland Trail respects and values individuals and their diverse histories, abilities, identities, and perspectives. We work to ensure all aspects of our organization reflect our commitment to diversity, inclusion, and cultural equityCommitment to Community Health: Skyland Trail values the health of our staff and clients and has taken steps to ensure a healthy campus and community. Please note that Skyland Trail is a 100% nicotine-free campus. There is no smoking, vaping, or tobacco use permitted anywhere on campus, indoors or outdoors. Skyland Trail also requires employees to be fully vaccinated for Covid-19 and to receive a CDC-approved influenza vaccination annually.QualificationsQualificiations:Bachelor degree in related field (i.e.; Psychology, Social Work, Counseling, etc.) and/or two (2) + years of clinical experience in the mental health field.Prior case management experience preferred