Care Coordinator II - Children's Aid : Job Details

Pay range: $45,000-$48,000 per yearPosition Summary: The Care Management Program assists families with ensuring eligible children receive the medical and behavioral health care services they need to promote optimal health by linking, accessing and supporting families through service integration. The Care Coordinator II (CC) is responsible for the overall provision and coordination of services to assigned caseload. The CC guides program enrollees and their caretakers through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. Essential Responsibilities:Carry out 6 core care management functions to assigned caseload: Comprehensive Care Management, Care Coordination & Health Promotion, Comprehensive Transitional Care, Individual & Family Support, Referral to Community and Social Support Services, Use of health Information Technology to link servicesComplete CANS-NY assessment on all enrolled clients on caseload; initial and every 6 monthsCollaborate with family and other providers on development and execution of Care PlanDocument all activities in GSI, including progress notes in an accurate and timely manner - and other systems as needed (EHR, Connections)Create Crisis/emergency plan for each clientProvide information to Children's Aid staff & Liaison between CAS programs as neededProvide outreach to potential clients as neededObtain consent & enroll eligible clients in the Collaborative for Children & Families (CCF - the health home) as neededHelp create linkages to community services for future resource for families as well as source of potential referralsHelp create & maintain a resource logConduct field work & home visits as needed (possibility of evenings or weekends)Maintain confidentiality & HIPPA complianceWork as part of the Care Management Team in all areas, focus on meeting established enrollment targetsParticipate in Program, Division and Agency wide activities (meetings, events, etc..)Attend trainings as requiredOther duties as assignedSKILLS AND QUALIFICATIONS:Minimum of HS Diploma with 10 years of relevant experience; or Associates Degree with 3 years' experience; or Bachelor's DegreeMedical Assistant experience a plusOrganized self-starterExperience in serving children and families in child welfare, developmental disabilities, mental health, and or healthcareExcellent organizational and time management skillsComfortable working in the field utilizing public transportationStrong communication skills; written and verbalAbility to engage disenfranchised populationAbility to multitaskEmpatheticAbility to work flexible hours, some nights and weekends may be requiredBilingual preferred (Spanish/English)Equal Employment Opportunity (EEO) StatementIt is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not to tolerate discrimination, harassment or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children's Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Children's Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, or retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children's Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.