Care Coordinator CCS - USA Jobs : Job Details

We are seeking a compassionate, organized, and dedicated Care Coordinator to join our team in supporting individuals living with mental health and/or substance use disorders. As a key member of our care team, you will play a central role in helping individuals work toward their goals, access resources, and overcome lifes challenges. This position is ideal for someone who is deeply passionate about making a difference, skilled in communication and documentation, and committed to walking alongside others in their recovery and wellness journey. Essential duties and responsibilities include:

Building trusting, respectful relationships with individuals, meeting them where they are emotionally and physically.

Developing, implementing, and monitoring community treatment plans in collaboration with people served, natural supports, and recovery team.

Coordinating support around accessing mental health, substance use, housing, medical, vocational, and other community services utilizing the CCS Service Array.

Advocating for individuals needs and ensuring timely connection to appropriate supports.

Maintaining regular communication with people served through in-person visits, phone calls, and written follow-ups.

Coordinating with healthcare providers, therapists, case managers, and other community partners.

Tracking progress, updating treatment plans, and documenting interactions accurately and thoroughly.

Empowering individuals to build on their strengths and pursue self-identified goals.

Providing psychosocial rehabilitation, symptom monitoring and management, and supportive coaching to people served.

Establishing individuals eligibility for CCS by using the Mental Health/AODA Functional Screen.

Responding with empathy and professionalism to crises and setbacks.

Full-time hours 8-4pm, some flexibility, no nights, or weekends.

Required qualifications:

Bachelors degree in Social Work, Psychology, Human Services, or related field (Masters preferred but not required).

One (1) year of experience working with individuals experiencing mental illness and/or substance use.

Valid drivers license, automobile, and insurance sufficient to meet agency requirements.

Passion for mental health advocacy and belief in recovery and harm reduction models.

Must meet all the WCS employee requirements including references, criminal background checks, as well as an acceptable driving record per the terms of the agencys insurance.

Preferred qualifications:

Bilingual abilities are a plus.

Knowledge, skills, and abilities:

Communication... Equal Opportunity Employer (M/F/Disability/Vet)