Care Coordinator - Carroll Clinic - Iowa Staffing : Job Details

Essential Duties and Responsibilities: Identify and coordinate referrals to team members via the Electronic Medical Records (EMR) system. Receive clinic referrals from providers and staff via EMR or face-to-face clinic setting. Identify patients that need care gaps closed, i.e. Annual Wellness Visits, colonoscopies, mammograms, etc. and contact patients and work to close these gaps. Reports results and pertinent information to patients and healthcare team members. Identify participating patients in need of disease management and opportunities for preventative health interventions. Regular communication with emergency and inpatient departments to determine whether outreach is necessary for discharged patients. Assists with assessment by collection of basic data for assigned patients in the clinic or on the phone. Documents basic assessment and care/instructions given. Continually demonstrates professionalism and works cooperatively with others. Participates in opportunities that enhance personal and professional growth seeking out continuing education focused on skilled nursing regulations, care, and/or reimbursement. Practices and behaves in a professional, safe and ethical manner at all times. Serves as a patient advocate. Maintains friendly and courteous interpersonal communication skills and a positive service attitude. Participates in performance improvement and educational activities. Completes all CEU's as required by respective licensure. If licensed, maintains an active and current license. Works willingly and accepts assignments as given. Attends all mandatory meetings and programs. Participates in opportunities that enhance personal and professional growth. Performs other duties as necessary or assigned. Complies with the Corporate Compliance Policy and all laws, regulations, and Standards of Conduct relating to the position and agrees to report any suspected violations of law or Standards of Conduct. Complies with all applicable state and federal regulations and JCAHO standards. Maintains a safe work environment using safe work practices, utilizing standard precautions and complying with hazardous waste procedures at all times as described in St. Anthony's Safety Manual. Maintains the confidentiality of patient, resident, employee and organizational information.

Supervisory Responsibilities: This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: RN with state license required; Current license to practice nursing in the state. Bachelor's degree preferred. Family Service, Care Coordinator, or similar experience preferred. Position Requirements, Licenses, Certifications, Registrations: Basic Life Support certification. Excellent communication and interpersonal skills. Ability to build positive relationships with different types of people, including residents, patients, employees, and members of the health care team. Must possess effective time management skills. Ability to carry out assignments with minimal supervision and guidance. Knowledge of principles of anatomy and physiology, pharmacology and disease processes. Knowledge of medical laboratory techniques, principles, and instruments. Knowledge of medical office practice and procedures, office equipment, medical terminology, data entry, health insurance providers' rules and regulations. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers, patients, families and employees of the organization. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk and hear; reach with hands and arms; and use hands to finger, handle or feel. The employee is occasionally required to stand, walk, and climb or balance. The employee must be able to lift and/or move up to 15 pounds at times, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Computer work is frequent. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly works in an office setting with frequent interaction with employees, patients, residents, customers, and the public. Due to the nature of business in a health care setting, although risk is minimal, any employee of St. Anthony may be exposed to moving mechanical parts, fumes or airborne particles, blood borne pathogens, unpleasant sights, odors, and/or materials in patient care and/or provider work areas. The noise level in the work environment is usually moderate. Qualifications Education Preferred: Bachelors or better Licenses & Certifications Required: RN Equal Opportunity Employer