Card Fraud Manager - Michigan State University Federal Credit Union : Job Details

Under general direction from the VP of Fraud Prevention and BSA, the Card Fraud Manager is responsible for supervising the operations of the fraud prevention program at the Credit Union, as it relates to card fraud. This includes the supervision of employees, tasks and projects within the Card Fraud Team, collaboratively with the Account Fraud Manager for the Fraud Prevention Department, and in accordance with the Credit Union's mission statement, values and strategic plan. This position assures that fraud situations, including claims and losses, are promptly and properly worked in compliance with the Credit Union's policies, procedures and guidelines. This position monitors department service levels while working on cross functional teams to develop and implement policies, strategies and processes for minimizing the risk of loss from fraud, abuse and compliance violations. Work Location - This position is a hybrid working arrangement. Expectation is to be onsite a minimum of 2-3 days ...Manager, Fraud, Fraud Prevention, Leadership, Operations, Project Management, Banking, Business Services