Call Center Shelter Operator - Acacia Network : Job Details

Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico.

The Call Center Operator will be handling calls that provide and request information in regard to unit & client status. The operator will support the activities of an active call center in order to assist the people to obtain needed information and update electronic records. The operator will handle a high volume of calls. Must consistently display effective communication and interpersonal skills with all individuals to support their relationship with Acacia Network. Call Center Operators in a Transitional Housing setting operate on a 24/7 basis.

*Acacia Network is an equal opportunity employer.*