Call Center Representative - Reno, Nevada - Fully Remote - Gainwell Technologies : Job Details

Call Center Representative - Reno, Nevada - Fully Remote

Date: Sep 3, 2025

Location: Any city, NV, US, 99999

Work Mode: Virtual (Exception only)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. Youll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Overview

Summary: As a Call Center Representative at Gainwell supporting the State of Nevada, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve, a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcares biggest challenges. Here are the details on this position.

Your role in our mission

• Strong written and oral communication skills
• Strong problem-solving skills
• Self Motivated
• Detail Oriented
• Eager to learn

What we7re looking for

• 2 or more years of customer service experience in any industry
• Healthcare and/or Call Center background preferred
• High Speed Internet and a quiet space to work
• Medicaid/Insurance experience is a plus

What you should expect in this role

• Candidates must be available to work an 8-hour shift, from 8:00am to 5:00pm PST, Monday through Friday.
• A fast-paced environment in an ever-evolving industry.

The pay range for this position is $29,100.00-$41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. Youll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. Youll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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