Call Center Representative - Ultimate LLC : Job Details

Job Description Customer Service Call Center Representative - Portland, ORPay: $20/hour Schedule: Hybrid - 2 days in office, 3 days from home each week Shifts: All shifts available Our client is looking for a Customer Service Call Center Representative to join their Portland-based team. In this role, you'll handle inbound calls, answer customer questions, resolve issues, and provide a positive, professional experience for every caller. What You'll Do:

• Answer inbound calls promptly and courteously
• Assist customers with inquiries, orders, and troubleshooting
• Document call details and resolutions accurately
• Follow company policies, procedures, and scripts to ensure consistent service
• Collaborate with team members to meet service goals

What We're Looking For:

• 1+ year of customer service or call center experience preferred
• Strong communication and active listening skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency and accurate data entry skills
• Reliable attendance and punctuality

Perks:

• Hybrid schedule - enjoy both in-office collaboration and at-home flexibility
• Paid training provided
• Growth opportunities within the company
• Supportive, team-oriented culture

If you're a dependable communicator who enjoys helping people and problem-solving, we'd love to hear from you! All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Job Reference: JN -082###-####91