Call Center Representative - Tallahassee State College : Job Details

Call Center Representative Opportunity

Tallahassee State College (TSC), recently recognized as one of the Most Promising Places to Work in Community Colleges for 2025, is excited to announce a full-time opening for the position of Call Center Representative P05156 in the Call Center. We're looking for someone who shares our commitment to fostering a vibrant campus community.

What You'll Do The Call Center Representative provides customer service support by phone, email, live chat and ticketing system for the college's enrollment functions. Work involves answering the telephones, furnishing general information concerning Student Affairs, Admissions and Records and Advising, operating computer systems, data entry and some clerical work.

Who We're Looking For We're seeking a candidate who brings not only technical expertise but also a passion for education and student success. Our ideal candidate will have:

• High School Diploma or General Education Degree (GED) equivalent from a regionally accredited institution.
• One (1) year of experience in telephone operation and procedures; or related office work.
• Preference will be given for higher-education experience.

Why You'll Love Working Here At Tallahassee State College, we're not just shaping the leaders of tomorrow we are committed to fostering the growth and development of every team member. As part of our College community, you'll enjoy:

• A dynamic campus atmosphere where your contributions directly impact student success.
• A culture that champions continuous improvement, where students and staff alike are valued and empowered.
• A supportive team that encourages collaboration, creativity, and innovation.

What We Offer We offer more than just a competitive salary of $34,611.20 - $37,380.10 annually. When you join the team at TSC, you'll also enjoy:

• Comprehensive State of Florida benefits, including retirement through the Florida Retirement System.
• Opportunities for professional development.
• A generous leave policy, including paid holidays plus winter and spring breaks.
• A collaborative and inspiring campus community.
• Tuition waivers and tuition reimbursement programs for continuous learning.
• Free access to TSC athletics, fine arts, and performing arts events.

Please visit the College's Benefits site to see the full list of benefits and opportunities

Established in 1966, Tallahassee State College is dedicated to providing high-quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad. TSC offers a wide range of academic and workforce training programs, including associate degrees, bachelor's degrees, and in-demand certifications. Consistently ranked as one of the top colleges in the nation, our vision is to be recognized as your College of Choice.