Call Center Representative - MedStar Health : Job Details

*TekSystems is currently hiring for several Call center representatives in the Melville, NY area!!! **MUST HAVE: **Must have**1 year Customer Service call center exp or 1 year medical receptionist exp answering inbound calls**1 year of experience updating software database of some sort**Must be able to type 6000 KSPH or about 35 WPM**Description*Set appointments via inbound/outbound calls from our Call Center. Heavy Call Volume at timesUpdate patient demographics and pre-register in EPIC, training will be providedCapture, enter and report data accurately to managementEnsure services are provided in a timely mannerEnsure key performance indicators are metReport discrepancies and identify areas of improvement to supervisorsWork on special projects and assignments as needed*Additional Skills & Qualifications*Excellent computer and typing skills requiredHigh School degree or equivalent requiredMust demonstrate good oral, listening and written communication skillsAbility to multi -task i.e. Manage telephone and computer simultaneouslyAbility to work independently or with little supervisionAbility to provide high level of customer service and satisfactionHigh attention to detail and excellent organizational skillsAbove average ability to analyze, assess and problem solve the needs of the callerAbility to learn and apply new information/concept in area of responsibilityMust be a team player*Pay and Benefits*The pay range for this position is $45425.00 - $49375.00/yr.Excellent Salary includingMedical, Dental, Vision, 401K, Company Life Insurance, Tuition Reimbursement and additional Voluntary Plans. Vacation, Sick and Personal Days.*Workplace Type*This is a fully onsite position in Melville,NY.*Application Deadline*This position is anticipated to close on Jul 17, 2025.h4>About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global ServicesWe're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.