Call Center Representative - Eisenhower Health : Job Details

Determines the callers needs and fulfills those needs through program registration and/or physician referral, and through interactions with other departments. Schedules all clinic appointments except HMO and workers comp patients. Job Description:Education: Required: High school diploma, GED or higher level degree if hired after March 1, 2025 Preferred: Medical career courses Licensure/ Certification: N/ A Experience: Preferred: Medical office or surgery scheduling experience. Reports To: Manager, Director or Chief Administrative Officer Supervises: N/ A Ages of Patients: N/ A Blood Borne Pathogens: Minimal/ No Potential. Skills, Knowledge, Abilities:Ability to communicate with patients, healthcare professionals, and staff to ensure clear and accurate exchange of information, Ability to develop and maintain physician relationships; ability to recognize cross-functional relationships with hospital affiliations, other physicians, Ability to operate general office equipment (i.e., comput...Call Center, Representative, Technology, Healthcare, Patient, Physician