Call Center Representative- FULLY REMOTE - Remote Staffing : Job Details

TEKsystems is hiring Call Center Representatives to assist a healthcare client during their open enrollment period. These positions would be full-time and would be 100% remote. Qualifications include 1-2 years of call center experience, a private and quiet workarea, strong problem-solving skills with effective oral and written communication skills, strong interpersonal skills, and demonstrated excellent customer service skills including superior accountability and follow.

Job Description:

• Acts as a liaison between our internal and external customers (70-80 calls per day)
• Responds promptly, accurately, and effectively to all calls in a polite and professional manner
• Responds to all calls timely and has a clear understanding of call avoidance
• Performs data input in a highly accurate and timely manner on all customer contacts
• Simultaneously accesses multiple databases while addressing customer's needs
• Clearly explains all policies and procedures on both incoming and outgoing calls

Hours:

40-hour work week, 8-hour shift between the times of 8:00am-8:00pm. Training will take place over the first four weeks, Monday-Friday, 8:30am-5:00pm. Pay $18.00 - $18.50/hour based on experience.

These positions are in high demand. If interested, please apply with your most up to date resume and a recruiter will contact you as soon as possible! Looking forward to connecting!

Pay and Benefits:

The pay range for this position is $18.00 - $18.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: medical, dental & vision; critical illness, accident, and hospital; 401(k) retirement plan pre-tax and Roth post-tax contributions available; life insurance (voluntary life & AD&D for the employee and dependents); short and long-term disability; health spending account (HSA); transportation benefits; employee assistance program; time off/leave (PTO, vacation or sick leave).

Workplace Type:

This is a fully remote position.

Application Deadline:

This position is anticipated to close on Aug 24, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.