DISH Network Corporation - EchoStar
Job Location :
Roseland,NJ, USA
Posted on :
2025-08-09T17:09:10Z
Job Description :
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Sales team advocates for our products and the customers they serve. Weve built a loyal customer base by selling consumers, retailers, affiliate partners, distributors and industry stakeholders on the DISH brands with authenticity. The sales department is critical to driving demand and creating strategic partnerships across the industry. Job Duties and Responsibilities Key Responsibilities: Evaluate and audit the quality of customer interactions through transcripts, incoming calls and callbacks Confirm adherence to quality assurance guidelines to ensure 100% customer/client satisfaction Provide accurate, consistent and fair evaluations while providing clear and concise feedbac...Quality Assurance, Assurance, Evaluator, Call Center, Quality, Technology
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