Cafe Associate - Lobels Rock Center - Legends : Job Details

The Caf Associate is responsible for providing quick and efficient service to customers in a variety of duties relating to a fast casual food service experience including recording transactions and collecting payment with a point of sale system, stocking counters and maintaining sanitation standards.

Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities:

• Properly records all transactions via the point of sale system and informs guests of amount owed.
• Collects the proper money for food and beverage items; processes credit card or collects cash and determines correct change for guests.
• Accounts for all transactions; maintains accurate cash count and balance banks at end of shift.
• Provides customer service to guests by being knowledgeable and enthusiastic about the caf's menu and products.
• Suggest additional items to customers, as appropriate.
• Ensure that all food and beverage cabinets are stocked and tidy to deliver a full service.
• Maintain soda fountain system: add ice, monitor and change BIBs as needed and clean nozzles daily.
• Ensure the food is served to the correct temperature & portion size.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Ensure that the correct close down procedure is followed: all areas of the caf are to be left clean, tidy and secure, ready for the next day's service.
• Assist with daily, weekly and month inventory as needed.
• Provide guidance to guests at the venue inclusive of dining options and general attraction information.

Qualifications:

Excellent guest service skills.

Ability to work in a fast-paced environment.

Basic math skills; ability to accurately count change and balance bank.

Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays.

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

Ability to transport up to 50 lbs. on a continuous basis.

Ability to work independently or in a team setting during set up and execution of service.

Willingness and drive to exceed the guest expectations.

Ability to effectively listen and take direction from supervisor.

Ability to be on your feet for long hours.

Ability to bend and squat.

Ability to work independently or in a team to get tasks done quickly.

Must have basic knowledge of food preparations, service standards, guest relations and etiquette.

Ability to read, speak and write English Language in order to communicate with management and guests.

Must maintain personal hygiene and a well groomed appearance standard in compliance with a dress code that prohibits displaying tattoos, piercings in excess of one per ear, and unnatural hair colors. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.